- Red Hat (Springfield, IL)
- …* Develop relationships with key business and IT stakeholders and become an expert on a customer 's implementation by understanding their top business goals ... guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just "break-fix" solutions. Customers get industry-leading… more
- ServiceNow, Inc. (Chicago, IL)
- …is a MUST + Experience with customer implementations of ServiceNow HR Service Delivery (HRSD) and Customer Service Management (CSM) is a ... better for everyone. You will be part of the Customer Outcomes team. Our purpose is to accelerate platform...structuring, and implementation of solutions. + Be a technical expert across multiple engagements to guide customers, partners, and… more
- Broadcom (Lisle, IL)
- …to the level of a Senior Support Engineer. **Skills & Competencies** + Proven customer service skills. + Strong communication skills; written, verbal and social ... certain product components. + Actively participate in Broadcom communities to promote self- service and to promote customer -to- customer collaboration. Review… more
- SHI (Springfield, IL)
- …+ Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ... **Job Summary** The Services Sales Executive will lead SHI AWS professional service opportunities from an education, enablement and engagement perspective; all the… more
- CBRE (Chicago, IL)
- …The successful candidate is required to develop and foster senior level customer relations as part of developing strategic plans that ultimately improve the ... interpretation as required * Ensures fulfilment of "promise" to customer - sets tone and culture for the way...strategies to drive Account Growth * Acts as an expert in the client's business, culture and strategy by… more
- Proven IT (Tinley Park, IL)
- …working in the IT Tier II or Tier III field preferred + Strong knowledge of customer service + Ability to work in a physical office + Ability to travel ... maintenance and trouble-shooting support to Proven IT customers. This is an expert level of customer support for Managed IT Services. The Tier III Engineer has… more
- TD Bank (Chicago, IL)
- …to implement features, and monitoring performance to optimize profitability and customer satisfaction within the corporate spending segment. The ideal candidate will ... deep industry experience as a card and payment industry subject matter expert , coupled with treasury management payables expertise within corporate banking. The role… more
- ServiceNow, Inc. (Chicago, IL)
- …our Americas business. The leader will act as an in-region deal expert , responsible for driving end-to-end deal strategy, developing creative commercial structures, ... AMS Strategic Engagements (Large Deal Pursuits) will become an expert in the contractual aspects of ServiceNow's business, and...to enable presentation of the right deal to the customer . The role also contributes to continuous improvement efforts… more
- Kemper (Downers Grove, IL)
- …each group will understand. + Ability to create and maintain a positive customer service relationship and to identify and understand customers' needs. Maintains ... with responsive design and excellent user experience. You will primarily work on customer -facing applications, ensuring they are easy to use and meet the needs of… more
- Acxiom (Springfield, IL)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more