- EFI Global (Albany, NY)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service .** **Take advantage of a variety of professional development ... cutting-edge opportunities** **Thrives when allowed flexibility and autonomy** **Strong team and customer service orientation** **Seeks to contribute to a larger… more
- Oracle (Albany, NY)
- **Job Description** Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are ... investment in Oracle technology. As a member of the Customer Success Services organization, our focus is to deliver...by Oracle, our partners, and our customers as the expert in Oracle product usage in complex, open systems… more
- Deloitte (New York, NY)
- Martech Technical Architect (Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- MUFG (New York, NY)
- …support and maintenance of the firm's Voice systems and delivery of best-in-class service . This role is ideal for a highly skilled senior engineer enthusiastic about ... tools within a fast paced and energetic organization. **Responsibilities** + **Subject Matter Expert ** : Serve as a subject matter expert on both Microsoft… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …be responsible for additional hours. Essential Accountabilities: Level I + Performs pre- service , concurrent and post- service clinical reviews to determine the ... May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs. + Plans, implements, and documents utilization… more
- Oracle (Albany, NY)
- …act with the speed and attitude of a start-up, with the scale and customer -focus of the leading enterprise software company in the world. Values are OCI's foundation ... cloud? Oracle's Cloud Infrastructure (OCI) team is building new Infrastructure-as-a- Service technologies that operate at a large scale in...their ranks. We not only focus on an excellent customer experience; we also spend the time to make… more
- Oracle (Albany, NY)
- …and strong OSS knowledge specifically in orchestration, fulfillment, inventory management, service activation, network and service assurance. The ideal candidate ... support to prospective clients and customers while ensuring high customer satisfaction. You are expected to deliver high quality...enterprise billing experience. + Ideally worked for either a service provider / telco in the IT / OSS… more
- Paylocity (Rochester, NY)
- …through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and ... experience. + Optimizing Products - Being the product expert while being current on product releases and mandatory...high-volume customer facing roles + Experience in customer service or previous client interfacing role… more
- Santander US (Staten Island, NY)
- …(AND) + 18+ Months Cash handling experience - Required. (AND) + 18+ Months Customer service experience within a high volume, fast paced and constantly changing ... creating a welcoming environment. You serve as a trusted expert , providing clarity on policies, guidance on execution and...in cash handling and maintaining audit logs. + Excellent customer service skills and a passion for… more
- CVS Health (Albany, NY)
- …(HR) representatives, Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience to all inquirers. ... bridge between an Aetna National Accounts client's members, the customer Benefit Service Center, HR colleagues and...than a practitioner's office + Serves as subject matter expert for non-routine calls that require deviation from standard… more