- Santander US (Staten Island, NY)
- …(AND) + 18+ Months Cash handling experience - Required. (AND) + 18+ Months Customer service experience within a high volume, fast paced and constantly changing ... creating a welcoming environment. You serve as a trusted expert , providing clarity on policies, guidance on execution and...in cash handling and maintaining audit logs. + Excellent customer service skills and a passion for… more
- CVS Health (Albany, NY)
- …(HR) representatives, Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience to all inquirers. ... bridge between an Aetna National Accounts client's members, the customer Benefit Service Center, HR colleagues and...than a practitioner's office + Serves as subject matter expert for non-routine calls that require deviation from standard… more
- Cornerstone onDemand (New York, NY)
- …+ Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies. + ... senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value.… more
- CBRE (New York, NY)
- … Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service , Facilities Management Location(s) East New York - New York - ... part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.… more
- CGI Technologies and Solutions, Inc. (Buffalo, NY)
- …or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of ... image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes,...demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with… more
- Oracle (Albany, NY)
- …and develop scalable, high-performance cloud services for customers + Create service architectures and contribute to product strategy + Build production automation ... engineering teams with strategic vision and drive technical consensus + Deliver customer -focused solutions on schedule + Mentor junior engineers and develop team… more
- PNC (New York, NY)
- …oversight with hands-on validation, managing a small team (2-3 validators) and providing expert oversight. The role will also lead reviews of the most complex and ... for internal/external communications and/or regulatory compliance, using applicable templates. 2. Expert Oversight: As the Model Validation Manager, you will provide… more
- Oracle (Albany, NY)
- …expertise, and guide the Support organization in achieving the highest levels of service quality, performance, and customer satisfaction. This role also includes ... it, and the Oracle services infrastructure needed to achieve the highest service levels (eg, availability, performance, etc.) and consequent high customer … more
- Travelers Insurance Company (New York, NY)
- …of claims with FDV of over a multi-million dollar value. + Provide quality customer service and ensure file quality, timely coverage analysis and communication ... knowledge and skill in various business line products. + Excellent negotiation and customer service skills. + Advanced skills in coverage, liability and damages… more
- TD Bank (New York, NY)
- …specialized finance function or discipline. **Depth & Scope:** + Highly seasoned expert professional role requiring substantial knowledge / expertise in a complex ... to improve products, processes or services + Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty;… more