- Comcast (Bellport, NY)
- …to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent ... businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote… more
- M&T Bank (Rochester, NY)
- …guidance to the team for non-standard/unique scenarios. + They need to have strong customer service skills with the ability to respond to internal and external ... II must have a bachelor's degree with 3 years customer service experience in related field or...of less experienced staff and being a subject matter expert on certain types of transactions. They must have… more
- Qualtrics (New York, NY)
- …as a platform expert , advising clients on high-value usage and translating customer goals into tailored recommendations. + Act as a point of escalation for ... Technical Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics....who excels at nurturing relationships to deliver exceptional client service . **How You'll Grow** + Enhance your software platform… more
- Acxiom (Albany, NY)
- …sell new business + Develop and identify the best-in-class new product or analytic service solutions for focus and the strategy to move the team forward with this ... including significant subject matter expertise - be the acknowledged expert on two subject areas. + Candidates should have...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Wolters Kluwer (Albany, NY)
- …exceptional value to our clients through cutting-edge technology and unparalleled customer service . As a **Field Sales Executive** - **Audit/Migrations** ... solution. You will be the face and subject matter expert for Audit solutions and represent your assigned teams...+ **Product Feedback** - Through the lens of the customer , provide product organization ongoing feedback on product performance… more
- Comcast (New York, NY)
- …candidate is a strategic thinker, skilled relationship builder, and expert in complex solution selling. **Job Description** **Core Responsibilities:** **Territory ... technologies to effectively position Comcast Business solutions in the marketplace.** ** Customer Experience & Retention:** **Ensures a superior customer … more
- University of Rochester (Rochester, NY)
- …more complex requests. + Achieves and maintains proficiency in provision of excellent customer service , accuracy and efficiency of work. + Coordinates urgent and ... and electronic medical records preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills required + Medical Terminology preferred The… more
- Applied Materials (Albany, NY)
- …new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips ... to learn more about careers at Applied. **Summary** Recognized as an expert within the company. Anticipates internal and or external business challenges and/or… more
- Cardinal Health (Albany, NY)
- …concepts including Application Build & Run, Incident Management, Change Management, CMDB in Service Now platform + Expert in Agile development + Experience with ... technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative… more
- Carrier (NY)
- …products + Maintain and assess warranty and non-warranty related issues + Coordinates with customer service and sales team to identify customer support and ... deep knowledge and highly developed technical expertise in Product and Technical HVAC Service who troubleshoots customer issues and provides critical training to… more