- Justworks (New York, NY)
- …culture. The Customer Support team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. Our team represents all ... possible, but no simpler." Qualifications + 4 years minimum professional experience in customer service - preferably in B2B SaaS or contact center environments… more
- Chobani (NY)
- …of total customer satisfaction by providing high quality and timely service to all internal colleagues and external customers. * Work closely with the ... Finance teams to ensure that information related to potential service , inventory, or issues specific to the customer...communication skills* Entrepreneurial spirit is a must* Be the expert in your customer supply chain, being… more
- SHI (Albany, NY)
- …need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with SHI sellers...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- Snap Inc. (New York, NY)
- …advertisers. As a Customer Success Specialist you'll be a subject matter expert who dives deep to help unblock our global advertisers and enable them to ... way to share a moment! We're looking for a Customer Success Specialist to join Snap Inc! As a...leadership to influence prioritization. + Serve as the product expert by educating Sales and advertisers on Snap's new… more
- Oracle (Albany, NY)
- … customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue ... **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an...CIOs. * Prior experience with Oracle Health products and service offerings preferred. * Strong project management skills including… more
- Wolters Kluwer (Albany, NY)
- …Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement ... customer advocacy, and engagement within post-sales or professional service environments + Strategic Data Analysis: Ability to perform comprehensive data… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... + Promotes new key products, benefits, and program initiatives to the customer + Provide expert -level guidance to customers around Justworks' continually… more
- New York Power Authority (White Plains, NY)
- …USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer service to provide compelling products, value propositions and ... and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and growth plans and… more
- Coinbase (Albany, NY)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service ...valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is… more
- Merck (Albany, NY)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...not limited to:** **Drive creation of planned approach, identify expert stakeholders for engagement and contribution to scope of… more