- Lumen (Columbus, OH)
- …+ Customer Value Focus: Identify opportunities to improve cost efficiency and service delivery in support of customer objectives. Emphasis on establishing ... managers on large-scale federal programs. Be the subject matter expert (SME), provide training and guidance across functional teams....customer deliverables and building customer relationships. + Contract Knowledge: Apply working knowledge of… more
- Molina Healthcare (OH)
- …efficiencies and provider satisfaction. + Supports leading the team to have exemplary customer service and ensure the team is meeting metrics and compliance ... improvement efforts to improve processes and/or policies. + Serves as subject matter expert and provide feedback to team and provide training as needed. + Reviews… more
- Ally (Columbus, OH)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... facilitate and execute learning experiences in support of building Ally employee dealer customer acumen and will observe and coach Auto L&D facilitators to ensure… more
- Lowe's (Stow, OH)
- …solutions for windows, doors, and fencing. You'll serve as the trusted expert , guiding customers through their options, building relationships, and closing sales in ... a hands-on, customer -focused role. We provide a comprehensive training program designed...targets. + Build lasting relationships with clients through exceptional service and clear communication. + Collaborate with contractors and… more
- CBRE (Columbus, OH)
- Commercial Contract Manager Job ID 231188 Posted 18-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Remote - US - ... day-to-day support to the leadership teams and accounts. Be the subject matter expert on the commercial agreements, including but not limited to: commercial terms,… more
- Eaton Corporation (Beachwood, OH)
- …the product development lifecycle, define user stories, and provide the voice of the customer within product processes. You will also manage the iSeries team and the ... communicate the product vision, roadmap, and epics to meet customer and business needs * Own the product backlog,...policy, cybersecurity, and usage * Act as a functional expert in areas related to the product * Define… more
- Avnet (Columbus, OH)
- …to successfully use those products. This individual will serve as a resident expert and technical support resource for Avnet's customer base. **DUTIES AND ... portfolios + Responsible for understanding the technical requirements/specifications of the customer and architecting an optimum Marvell based device solution. +… more
- Wolters Kluwer (Columbus, OH)
- …cycle + Communicate with customers with regards to any account problems and discuss customer concerns and suggestions + Negotiate service and product terms with ... to and develop solutions with sales, order processing, and customer support team + Handle add-on sales for clients...preferably with a reputation for providing a level of expert knowledge within your industry + Excellent communication (both… more
- EBSCO Information Services (Columbus, OH)
- …with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of ... implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall success plan, provide… more
- OhioHealth (Columbus, OH)
- …Uses critical thinking, academic theory, facilitation and leadership abilities, and advanced customer service skills. Examples include but are not limited to: ... a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach...mentorship to new lab associates and students. 2. 15% Customer service to clinicians and clients. Must… more