- SHI (Austin, TX)
- …customer success reviews. This role involves serving as a Subject Matter Expert , building strong customer relationships, and collaborating with internal teams ... Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal… more
- ServiceNow, Inc. (Austin, TX)
- …for ServiceNow is a functional and technical expert in the ServiceNow Expert Services Team focused on customer engagement teams - consulting with customers ... the ServiceNow Core Business Transformation Products (which includes HR Service Delivery (HRSD), Workplace/Facilty Service Delivery (WSD),...- all with the goal of accelerating and driving customer business outcomes. **What you get to do in… more
- Golden State Foods (Frisco, TX)
- …are accurate and efficiently processed through the system to ensure the highest quality customer service . The Customer Support team manages the relationship ... up to 2 years of relevant work experience in customer service or order processing. This is...task and work 2 systems Knowledge of (B/basic; J/journey; E/ expert ): + Order processing concepts and procedures (J) +… more
- Comerica (Dallas, TX)
- …product(s) is relevant, sold properly, and is managed to a positive customer experience as it relates to sound infrastructure and integrity levels. Responsible ... of results are key components of this position. Serve as subject matter expert for suite of products. Position Responsibilities: Roadmap Management Serve as a market… more
- Mass Markets (Dallas, TX)
- … CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an ... and energetic environment. Our training will make you an expert in Fortune 500 products and state of the...SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer… more
- ReSource Pro (Waco, TX)
- …is looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus lines) in Groesbeck, TX. Your role The ... Customer Experience Associate provides front-line customer service support to ReSource Pro Compliance...client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and… more
- Mass Markets (Killeen, TX)
- … CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an ... and energetic environment. Our training will make you an expert in Fortune 500 products and state of the...for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Brink's (Coppell, TX)
- …transformation, customer journeys, measuring success, AI pilots, and Shared service strategies. . Develop and maintain project plans, timelines, and risk ... and scale intelligent automation solutions. . Identify opportunities for innovation in service delivery and customer experience. Required Qualifications . 5-8… more
- Coinbase (Austin, TX)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary...Agent,* *you will serve as a primary subject matter expert for Coinbase's products, providing world-class service … more