- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- Wolters Kluwer (Dallas, TX)
- …the value of connecting with colleagues. You will report to the Manager, Technical Customer Service , CP & ESG Enablon, and work under the leadership of ... **Senior Customer Services Technical Specialist ( Senior Support Software...you'll lead complex investigations, act as a subject matter expert on product behavior and diagnostics, and mentor other… more
- SpaceX (Bastrop, TX)
- …+ Bachelor's degree and 7+ years of professional experience in customer operations, customer support, or customer service ; or 10+ years of professional ... levels of enterprise support. + Be a subject matter expert in Enterprise customer support and build...skills. + Experience in training, learning and development, analytics, service design, vendor management, or content management role. +… more
- BD (Becton, Dickinson and Company) (San Antonio, TX)
- …related experience in a customer contact center **Preferred Qualifications:** + Customer Focus, Customer Service , Data Entry Skills, Listening, Phone ... **Job Description Summary** Provide exceptional service to all internal and external customers through...use of contact handling skills and techniques. Subject Matter expert in product, processes and policies. Primary contact for… more
- CSC ServiceWorks (El Paso, TX)
- … Service Technician** _Monday - Friday_ As a CSC Lead Appliance Service Technician, you're the go-to expert for complex mechanical and payment-technology ... company vehicle. + Promote customer satisfaction with manager/ customer . Check in/out with property contact(s) on service...* Ability to mentor and train other technicians * Expert at servicing common mechanical problems and ability to… more
- Concentrix (Austin, TX)
- …Skills:** + Strong problem-solving and analytical skills. + Excellent communication and customer service abilities. + Ability to work independently and within ... solutions in line with Microsoft's standards. When unexpected issues arise, Customer Engineers provide rapid, expert support-often onsite-to quickly resolve… more
- Microsoft Corporation (Austin, TX)
- …+ Partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet...+ Technical Skills: Demonstrated hands-on experience with Subject Matter Expert level expertise in one or more of the… more
- Nutanix (Houston, TX)
- …and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for new ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Amazon (Austin, TX)
- …at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. * ... on-site integration testing and system performance ramp. You will become an expert in the new technologies, leading engineering issue triages and performance deep… more
- ManpowerGroup (Richardson, TX)
- …**As a Customer Success Specialist, you will be part of the Customer Experience Organization supporting the Software Support Service team. The ideal ... in the technology industry, is seeking a Customer Success Specialist to join their team....across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions,… more