- LinkedIn (New York, NY)
- …data, trends, and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication ... by the business needs of the team. The Principal Customer Success Manager (CSM) partners closely with their assigned...solution to achieve agreed upon operational priorities, leading to full business value + Agree on business objectives and… more
- ManpowerGroup (Buffalo, NY)
- … Success Specialist, you will be part of the Field Operations Department supporting Customer Service and Supply Chain teams. The ideal candidate will have strong ... Serve as the primary liaison between Field Operations and Customer Service through the Direct Store Delivery...Management-preferably in DSD or supply chain + Intermediate to expert proficiency in Microsoft Excel (pivot tables, formulas, data… more
- University of Rochester (Pittsford, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... is a place where all can thrive. **Job Location ( Full Address):** 100 Hahnemann Trail, Pittsford, New York, United...handheld devices and other peripheral devices required + Exceptional customer service skills required + Strong communication… more
- TD Bank (Brooklyn, NY)
- …make appointments to see an expert + Understands and supports the Bank's customer service strategy + Considers the impact of decisions on the well-being of ... products, services and tools or referring to the appropriate expert + Services the customer , on both...the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... running modern applications at scale. The insights provided by AWS' full stack observability solutions help detect, investigate, and remediate problems faster,… more
- Qualtrics (New York, NY)
- …over 5,000 people across the globe who think that's work worth doing. **Senior Manager, Customer Success - FSI** **Why We Have This Role** As a Customer Success ... to drive business value and ensuring delivery of top-tier customer management. You will lead a team of individual...You will lead a team of individual contributors who service our Enterprise-tier customers. From the initial onboarding to… more
- CVS Health (Albany, NY)
- …of contact for the client to provide product training, resolve escalated customer service issues, streamline business operations and provide technical support ... technical support. Delivers product training to clients and resolves escalated customer service issues. **Client Relationship Management** Function as single… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Chobani (NY)
- …success. Responsibilities Customer Fulfillment & Service Leadership * Own customer service levels (On-Time, In- Full ) and fill rate performance across ... a strategic and operational leader responsible for driving end-to-end customer fulfillment, service performance, and supply chain...and inventory analysis. * Act as a subject matter expert and project manager for key operational initiatives. *… more
- SAP (New York, NY)
- …management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **What You Bring** + 2-3 years ... this role at this time. **The SAP Academy for Customer Success is a global development program designed for...sales team, a Solution Advisor is the "subject matter expert " responsible for the functional and technical knowledge within… more