- Amazon (Austin, TX)
- …program management knowledge. Key job responsibilities * Become a subject matter expert on the assigned product/ service , contributing to its global development ... IT Services. You will serve as a subject matter expert for partner services or products, guiding strategic conversations,...on behalf of our customers. * Identify areas for product/ service enhancements that will improve the end- customer … more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... running modern applications at scale. The insights provided by AWS' full stack observability solutions help detect, investigate, and remediate problems faster,… more
- Wolters Kluwer (Dallas, TX)
- …the value of connecting with colleagues. You will report to the Manager, Technical Customer Service , CP & ESG Enablon, and work under the leadership of ... **Senior Customer Services Technical Specialist ( Senior Support Software...you'll lead complex investigations, act as a subject matter expert on product behavior and diagnostics, and mentor other… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Houston Methodist (Nassau Bay, TX)
- …of patient care delivered by assigned PTs, to ensure optimal patient safety and customer service . This position serves as the liaison between management and ... to result in optimization of staff performance, teamwork, patient safety, and customer service . Provides feedback to management on team member performance… more
- Coinbase (Austin, TX)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary...Agent,* *you will serve as a primary subject matter expert for Coinbase's products, providing world-class service … more
- Amazon (Austin, TX)
- …at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. * ... on-site integration testing and system performance ramp. You will become an expert in the new technologies, leading engineering issue triages and performance deep… more
- Concentrix (Austin, TX)
- …Skills:** + Strong problem-solving and analytical skills. + Excellent communication and customer service abilities. + Ability to work independently and within ... solutions in line with Microsoft's standards. When unexpected issues arise, Customer Engineers provide rapid, expert support-often onsite-to quickly resolve… more
- Nutanix (Houston, TX)
- …and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for new ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Canon USA & Affiliates (Irving, TX)
- …Canon property assigned. - Assist with the solutions of escalated technical and/or customer service -related problem areas for any territory when requested. - ... with supervisors and other departments regarding the solution of escalated technical and/or customer service -related problem areas. - Interface with customer … more