- Protective Industrial Products (Latham, NY)
- …and escalations. + Work closely with Sales, Finance, Operations, Supply Chain, and Customer Service teams to capture requirements and ensure master data supports ... The Customer Master Data & Governance Manager will be...REQUIREMENTS + Bachelor's degree in computer/data science or similar field preferred. + 2-5 years' experience in similar role… more
- MongoDB (New York, NY)
- …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Confluent (Albany, NY)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...degree or experience + Demonstrated success in a technical Field role for a product / SaaS company with… more
- Cleo (Albany, NY)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager** Remote **What You Will Be... Success, Sales/Account Management, Professional Services, or a related field + Demonstrable success in collaborating with and influencing… more
- SAS Retail Services (New York, NY)
- …and Abilities- Good written communication and verbal communication skills- Excellent customer service orientation- Ability to make oral presentations- Ability ... Summary Customer Development Manager - Convenience Channel At our...Minimum QualificationsEducation Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Sales, Account Management- 3-5… more
- SHI (Albany, NY)
- …Service Delivery team to develop strategies for improving vendor relations and customer service . + Maintain an in-depth understanding of each vendor's ... and report on vendor performance, project milestones, deliverable, and customer satisfaction. + Review and approve field ...and effort, and respecting the contributions of others. + Customer Service : Can identify customer … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... clearly and concisely? Do you possess business acumen and customer obsession? Amazon Web Services (AWS) is seeking a...wide reach, and benefit both internal audiences (eg, AWS field ) as well as external (eg, AWS partners and… more
- Fujifilm (Albany, NY)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...or equivalent experience. + Minimum one year of previous field service experience. + Knowledge of assigned… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and execute high-impact ABM programs for enterprise customers within a designated field territory. This role combines strategic thinking with hands-on execution to… more