- Amazon (Austin, TX)
- …at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. * ... plan and execute the end to end launch and field testing of new technologies, including the on-site integration...changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer… more
- SAP (Houston, TX)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... this role at this time.** The SAP Academy for Customer Success is a global development program designed for...a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... * Guide solution and sales play creation to enable field teams, solution architects, and customer success...to enable field teams, solution architects, and customer success managers Thought Leadership & Market Development: *… more
- SHI (Austin, TX)
- … Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal ... need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft business… more
- Vestis Services (Houston, TX)
- …degree in related field or equivalent experience. + Production management and customer service experience. + Profit and loss responsibility. + Significant ... General Manager + Manages day to day activities of Customer Service Program(s) for Service ...Service Department, 40% of the time in the field ) Service Manager with routes reporting directly… more
- Cintas (Fort Worth, TX)
- …208410 **Job Description** The Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers ... + High School Diploma/GED + Excellent phone demeanor and experience with customer service ; experience must include answering phones and transferring calls… more
- Amazon (Houston, TX)
- …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... Description About The Role We are seeking a Sr Customer Solutions Manager (CSM) to join our Global Energy...other CSMs and through internal groups such as Technical Field Communities (TFCs) to develop, curate and distribute knowledge… more
- Confluent (Austin, TX)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of...with the GenAI domain teams) - Develop and scale customer success programs through respective service domain… more
- Shift Robotics (Austin, TX)
- …processes and procedures. If you are passionate about helping people, have a strong customer service orientation, and want to be part of a company dedicated ... High school diploma required; bachelor's degree in a related field preferred. + 2+ years of customer ...written and verbal. + Strong problem-solving abilities and a customer -centric approach to service . + Familiarity with… more