- Capital One (Mclean, VA)
- Senior Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Mclean, VA)
- Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- NVR (Reston, VA)
- Customer Care Team Lead Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ... accountability and personal growth + Manage and respond to customer service issues via phone and email...system while speaking with callers + Coordinate directly with field warranty employees to develop a strategy for handling… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager to join ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Nestle (Arlington, VA)
- …base is **Washington, DC.** This role is responsible for all facets of customer onboarding and continued customer service including equipment installation, ... **Washington, DC and Northern Virginia area** to partner with Customer Account Leads, Distributors, and Service Teams, to onboard new business and grow with our… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... * Guide solution and sales play creation to enable field teams, solution architects, and customer success...to enable field teams, solution architects, and customer success managers Thought Leadership & Market Development: *… more
- Sharecare (Richmond, VA)
- … customer service and sales driven environment and/or customer service in a related healthcare field preferred. + Possesses computer competencies to ... 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager, the Program Engagement Representative has the primary responsibility of… more
- Confluent (Richmond, VA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of...with the GenAI domain teams) - Develop and scale customer success programs through respective service domain… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more