- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA,...Forward assigned staff will be assigned to a specific customer and will serve as the DNRO personal representative.… more
- Microsoft Corporation (Reston, VA)
- …airgapped environment. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the ... Responsible Individual (DRI) working on call to monitor system/product feature/ service for degradation, downtime, or interruptions. Alerts stakeholders as to… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... The team supports the end to end solution from developing the customer experience, hardware, infrastructure, and any servicing capabilities needed to support our… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... Capital One has a reputation of providing an industry leading customer experience, and is continuously pushing boundaries, surprising customers with solutions… more
- IQVIA (Norfolk, VA)
- …contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide ... + Independently manage end-to-end delivery of data management services for single/multi- service projects, ensuring quality deliverables on time and within budget, to… more
- Pearl Interactive Network (Richmond, VA)
- …of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming ... calls and other work types to assess customer service quality, accuracy of information, and...Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience). + 3-5 years of experience… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service teams to bring the voice of the customer to the service roadmap. You will...build go-to-market plans that scale through the AWS sales field , AWS Partners, and AWS programs across the globe.… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service teams to bring the voice of the customer to the service roadmap. You will...build go-to-market plans that scale through the AWS sales field , AWS Partners, and AWS programs across the globe.… more
- Deloitte (Mclean, VA)
- …with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service * Salesforce | Deloitte unleashes the powerful ... and Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life.… more