- LinkedIn (New York, NY)
- …data, trends, and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication ... opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills,… more
- Chobani (NY)
- …of total customer satisfaction by providing high quality and timely service to all internal colleagues and external customers. * Work closely with the ... Account, Brand, Supply and Finance teams to ensure that information related to potential service , inventory, or issues specific to the customer are escalated and… more
- PNC (New York, NY)
- …will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own ... call center experiences that are critical to servicing our customers, including Customer Information Management, Card Management (plastic / digital issuance, lost /… more
- Tompkins Community Bank (Batavia, NY)
- …with Customer Care Center management to ensure tools are available to help Customer Care Center team assist customers + Collaborate effectively with team ... and engages with customers through Banno conversations and chat service requests with the goal of providing excellent ...service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for… more
- SHI (Albany, NY)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- Coinbase (Albany, NY)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... Center (https:// help .coinbase.com). You'll drive the next generation of AI-powered self- service and automation, with an ambitious goal to automate 90% of … more
- Deloitte (New York, NY)
- …you'll help clients optimize marketing, commerce, digital product, sales, service , and pricing functions to achieve their growth and margin objectives. Example ... to client challenges. Ideal candidates are: + Big-picture thinkers eager to help clients solve complex and ambiguous business challenges that span across the… more
- Zones LLC (New York, NY)
- …of customer products and services + Experience working on a help desk/ service desk handling tickets preferred + Experience troubleshooting Desktop hardware ... Help Desk Analyst (Remote - NYS only, must...it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First… more
- Aaron's Inc (Jamestown, NY)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... ** Customer Accounts Advisor** The salary range for this...with our customers over the phone and face-to-face to help bring them one-step closer to ownership. **Skills for… more
- Aaron's Inc (Troy, NY)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... ** Customer Accounts Advisor** The salary range for this...with our customers over the phone and face-to-face to help bring them one-step closer to ownership. **Skills for… more