- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all routine IT ... with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all routine IT activities that… more
- Warner Bros. Discovery (New York, NY)
- …and write support content about WBD streaming products for our customers and our customer service team. This writer will prepare and craft content for global ... here you can thrive. Your Next Role As a Customer Experience (CX) Writer on the CX Content Strategy...customer experience. Iterate, test, and optimize content to help uncover the most successful approaches. + Adapt CX… more
- DoorDash (New York, NY)
- …and long-term customer value. You'll help scale a customer -first culture that delivers outstanding service and measurable impact for hospitality ... About the Team The Customer Success team at SevenRooms is the heartbeat...strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value… more
- Corning Incorporated (Painted Post, NY)
- …and needs, and provides creative, innovative, simple, ingenious solutions. + Build internal customer service awareness and provide customer service ... CSS Manager I, Customer Relationship Manager, Americas **Date:** Jul 25, 2025...not once in a career, but every day. They help move our company, and the world, forward. … more
- Amazon (New York, NY)
- …of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and support. We ... help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) . This group engages directly...product management experience - Ability to credibly coordinate between service teams and customers to meet unique customer… more
- Brink's (Albany, NY)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...of resistance or setbacks; knows when to ask for help . + Problem Solving - Uses logic and methods… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- The Hertz Corporation (Albany, NY)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality...challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...meet long-term customer satisfaction and renewals goalsIncrease customer executive engagement and help arrange for… more
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