- City of New York (New York, NY)
- …databases and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; ... and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be… more
- City of New York (New York, NY)
- …databases and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; ... and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be… more
- City of New York (New York, NY)
- …such as, the Office of Staff Resources, Payroll Administration, Employee Relations and the OSR Customer Service Help Desk , in order to produce paychecks, ... policies, procedures or system enhancements. Correct data errors reported from OSR's Customer Service Help Desk , CityTime logs (eg, schedule problems,… more
- City of New York (New York, NY)
- …such as, the Office of Staff Resources, Payroll Administration, Employee Relations and the OSR Customer Service Help Desk , in order to produce paychecks, ... MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE The Timekeeping Unit handles the vital function...in order to research data errors reported via the Help Desk and/or CityTime logs (eg, schedule… more
- RTX Corporation (Bohemia, NY)
- … service **Qualifications We Prefer** + Experience in radio communications, call center customer service , help desk , or radio dispatching + Prior ... to work with pilots and air traffic control? Do you enjoy providing superior customer service ? As a Communications Center Radio Operator, you will be able to do… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services ... team. The Help Desk Support Analyst will provide superior...systems, Microsoft Office, and general technical troubleshooting + Excellent customer service and communication skills Preferred: +… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as...or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...to provide onsite support. - Ensure high levels of customer service quality and availability by working… more
- City of New York (New York, NY)
- …- Broad understanding of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...zero to one year of full-time experience as a Help Desk technician or other customer… more