• Programmatic Solutions Consultant, Amazon Ads

    Amazon (New York, NY)
    …years of experience in programmatic advertising in a consultative role, providing hands-on customer service - Experience in digital advertising and client facing ... needs. Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to… more
    Amazon (08/04/25)
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  • Business Systems Analyst 2 (NY Helps) - VID

    New York State Civil Service (Albany, NY)
    …through a triage/governance process.* Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more
    New York State Civil Service (07/24/25)
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  • Audio Visual Technician

    Albany Medical Center (Albany, NY)
    …needs. The Audio-Visual Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, ... procedures. The Audio-Visual Specialist is responsible for an exemplary customer service experience for all Albany Med...Med employees during their interaction with the Albany Med Help Desk . The Audio-Visual Specialist acts as… more
    Albany Medical Center (07/29/25)
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  • Managed Services Engineer

    SHI (Albany, NY)
    …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
    SHI (06/12/25)
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  • Prin Admin Assoc I

    MTA (Staten Island, NY)
    …25, 2025 Description JOB INFORMATION Title: Principal Administrative Associate I/Crew Caller/ Customer Service Agent (Transportation) First Date of Posting: ... Crew Assignment, Office Administration, Payroll Functions, Fare Media Functions, Customer Service Functions, Messenger Functions, Microsoft Office Suite… more
    MTA (07/25/25)
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  • Deloitte + QRM - Contractual Deal Strategy,…

    Deloitte (New York, NY)
    …communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ... on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal...and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting… more
    Deloitte (06/25/25)
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  • RU Case Navigator, Bureau of Vital Statistics

    City of New York (New York, NY)
    …updates, and enhancements, providing feedback to IT and leadership. - Provide customer service support at the front desk or in other designated areas as ... events each year. The bureau is a very large customer service operation, providing death certification services...- Process and prioritize order requests from daily Burial Desk queues while adhering to turnaround times. - Review… more
    City of New York (07/04/25)
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  • IT - Senior Production Specialist for the Division…

    City of New York (New York, NY)
    …experience with Application Production Support. - Minimum 3+ years of experience with Jira or similar service desk tools (ie Service Now, Remedy Service ... for IT related issues. - Provide initial triage of service requests and determine if additional IT resources should...help others. - Support orientated; able to manage customer 's expectations and follow up accordingly. - Able to… more
    City of New York (07/02/25)
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  • Health Technician (Telehealth Clinical)

    Veterans Affairs, Veterans Health Administration (New City, NY)
    …systems, inventory records, and communicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of ... with other members of the healthcare team, external relations, customer service and patient education. Ability to...at assigned site; and communicates with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and… more
    Veterans Affairs, Veterans Health Administration (07/23/25)
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  • Principal Coordinator, Support Operations (Power…

    Capital One (Melville, NY)
    …Diploma, GED or equivalent certification + At least 1 year of remote help desk support experience **Preferred Qualifications:** + Associate's Degree in Computer ... Support Operations (Power Up) Capital One is seeking a customer first technology support associate for a large geographically...Windows OS support experience + 2+ years of remote help desk support experience **_At this time,… more
    Capital One (07/31/25)
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