• Remote Bilingual Tax Software CSR

    Kelly Services (Austin, TX)
    … **What You Need:** + High School Diploma or GED + 6+ months of experience in customer service , help desk , or call center + Comfortable talking on ... Date** - November 17, 2025 **What You'll Do:** + Help customers with tax/accounting software via phone and email...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more
    Kelly Services (08/21/25)
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  • Help Desk Analyst 10 am - 7 pm M-F…

    GovCIO (Austin, TX)
    **Overview** GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully ... pm (Eastern Time) Mondays through Fridays except for Federal Holidays. **Responsibilities** The Help Desk Analyst performs daily activities that are vital to the… more
    GovCIO (08/21/25)
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  • Service Desk Program Manager Senior

    ERCOT (Taylor, TX)
    …loads + Builds and maintains effective long-term relationships with managed services provider and service desk operations customer base to ensure a high ... the future. **JOB SUMMARY** Serves as the liaison for service desk operations and mobile device management...providers. + Responsible for ensuring quality work products and customer service excellence is achieved through managed… more
    ERCOT (08/26/25)
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  • Help Desk Support

    BEAT LLC (San Antonio, TX)
    …closed promptly, adhering to service level agreements, and maintaining high customer satisfaction. + Service Desk Support: Provide comprehensive support ... Job Title: Help Desk Technician Location: Remote Clearance:...to resolve complex issues.. Qualifications: + Database Maintenance: Utilize service desk software to meticulously maintain a… more
    BEAT LLC (08/28/25)
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  • Tier 2 Help Desk Specialist…

    CGI Technologies and Solutions, Inc. (San Antonio, TX)
    **Tier 2 Help Desk Specialist - Weekday Swing...We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk ... Shift** **Category:** Service Desk / End User Services **Main location:** United States,...* Minimum of 4 years of experience in a customer service or technical support role, with… more
    CGI Technologies and Solutions, Inc. (08/21/25)
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  • Service Desk Analyst II

    SHI (Austin, TX)
    …established procedures. + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. + Participate ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...- in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level… more
    SHI (08/08/25)
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  • Help Desk Specialist

    DEFTEC (San Antonio, TX)
    …TX, USA | Salary | per year Range | Full Time | Standard Help Desk Specialist DEFTEC delivers mission-critical solutions through skillfully delivered services ... touch maintenance and support for network infrastructure and servers, provides service desk , server administration, Unified Capabilities, client systems support,… more
    DEFTEC (08/20/25)
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  • Help Desk Analyst I

    Robert Half Technology (Mesquite, TX)
    Description We are looking to recruit a detail-oriented Help Desk Analyst in the Wholesale Distribution - Dur Goods industry, based in Mesquite, Texas, United ... * Minimum of 3 years of experience as a Help Desk Analyst or in a related...multiple tasks simultaneously * Proven history of delivering exceptional customer service * Bachelor's degree in Computer… more
    Robert Half Technology (08/14/25)
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  • Help Desk Analyst

    Consolidated Electrical Distributors (Irving, TX)
    Summary Job title: Help Desk Analyst Job ID: 202596390001 Department: Help Desk Location: TX-Irving Description Summary: This position provides phone ... timely and professional manner. This individual must possess excellent communication and customer service skills in addition to being a good problem solver. They… more
    Consolidated Electrical Distributors (06/20/25)
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  • Service Desk - Hybrid onsite

    Insight Global (Farmers Branch, TX)
    …Workspace One) Proven analytical and problem-solving abilities Experience with Help Desk ticketing systems Strong customer service skills (Written and ... School Diploma or equivalent. 3 to 5 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative Experience… more
    Insight Global (08/08/25)
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