- Mass Markets (FL)
- …teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation, ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- NTT America, Inc. (Tallahassee, FL)
- …of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. ... GCM will be responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities with other functional… more
- TEKsystems (Tampa, FL)
- …ROLE Overview: The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer ... contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a… more
- Sharecare (Tallahassee, FL)
- …internal departments to resolve customer issues including resolution of technical and/or customer service problems in a timely manner + Builds and enhances ... Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities… more
- Master Halco (Midway, FL)
- …time **Required Skills/Abilities:** + Strong interpersonal and communications skills + Exceptional customer service skills + Creative problem solver with hands ... the help of additional internal and external resources when needed including Manufacturers and Distributors **Qualifications** + Bachelor's Degree or Work… more
- Republic Services (Bartow, FL)
- …at all times to minimize down time; clean tracks or wheels on equipment, as needed . + Perform and document minor service on equipment, referring more complicated ... and other reports, as necessary; report any necessary repairs to supervisor, as needed . + Follow all required safety policies and procedures. + Ensure that shop… more
- EBSCO Information Services (Tallahassee, FL)
- …with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of ... how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help … more
- AssistRx (Orlando, FL)
- …cost saving measures; Contributes to profits and revenue; Conserves organizational resources. . Customer Service - Manages difficult or emotional customer ... situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to...and takes advantage of opportunities; Asks for and offers help when needed . . Innovation - Displays… more
- PulteGroup (Orlando, FL)
- …partnership with the Sales team to help sell more homes. + Provide exceptional customer service to all stakeholders. + Support customer service ... as measured by. however not limited. to Capture Retention, Customer Service , Compliance, Focus on Supporting Financial...and have the ability to adapt to change as needed + This position consists of a 5-day workweek… more
- Mass Markets (FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more