- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... thrive on discovering big and small ways to make improvements to the customer experience. You are fluent in performing UX heuristic and information architecture… more
- Thruway Fasteners, Inc. (North Tonawanda, NY)
- …Microsoft Office + Experience preparing payrolls and ADP payroll system is preferred + Customer service orientation + High degree of accuracy and attention to ... of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business… more
- Verint Systems, Inc. (Albany, NY)
- …and critical thinking skills. + Ability to think on your feet. + Excellent customer service and leadership skills. \#LI-BS1 MIN: $100K MAX: $175K Verint Systems ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and...Collaborates with Sales RVPs and SPs and AEs where needed . + Orchestrates and participates in customer … more
- University of Rochester (Albany, NY)
- …supervision of clinical and intake staff of a clinic in Addiction Psychiatry Service (APS). Subscribes to the Department's goal of creating a culturally competent ... staff. + Serves as primary consultant to other direct service clinical staff. + Sets the tone for an...knowledge of Finger Lakes Region substance use treatment services, self- help groups, and other services, and referral for these… more
- Justworks (New York, NY)
- …Your Success Profile What You Will Work On + Negotiate and structure service level agreements with local counsel and other legal vendors per jurisdiction, as ... legal vendor per jurisdiction to ensure compliance with local regulations and service level agreements. + Receive, clarify, and process International legal requests… more
- KeyBank (Buffalo, NY)
- …team accountable for efficient client onboarding, proactive outreach and providing top-tier service . The CRA identifies and anticipates client needs and supports KPB ... off the KPB sales team. + Maintenance of the Customer Relationship Management System (Salesforce) and the ability to...points, gaps, process improvements) and escalate client issues as needed . + Works with team to plan and manage… more
- Carrington (Albany, NY)
- …responsible for providing ongoing oversight of an existing network of third-party service providers, their company profile, and building a relationship with such ... of vendor management system and timely vendor notifications as needed . + Escalate matters to leadership team timely if...+ Conduct research and gather information for potential new service providers as requested by the business and/or VM… more
- City National Bank (New York, NY)
- …with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations ... contractors and or consultants to flawlessly complete deliverables. Analysts will help define project objectives, scope, and requirements; and ensure high levels… more
- Rochester Regional Health (Rochester, NY)
- …system for future reference* Additional duties as assigned with a positive attitude. Customer Service * Conveys courtesy, dignity, respect, and a positive attitude ... free payment plans and work closely with Patient Financial Services to help resolve minor coordination of benefits (COB) issues that include obtaining appeal… more
- The Hartford (New York, NY)
- …trends and developments + Address inquiries from agents and policyholders, providing superior customer service + Provide key training and marketing support to ... every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as...reserves and monitoring on a regular basis for any needed adjustments + Presenting cases to management for expense… more