- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... + Market Expansion Monitor emerging trends and identify new service opportunities to expand the company's footprint in the...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- ManTech (Springfield, VA)
- …phones, including on-site support at customer locations. + Process and resolve service requests, Category II tickets, and backorders in a timely and ... **MANTECH** seeks a motivated, career and customer -oriented **Field IT Support Technician** to join our...repair printers, VTC systems, and VoIP phones, and manage service requests while ensuring proper equipment and supply maintenance.… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and accommodations + Manage a contact list + Prepare customer spreadsheets and keep online records + Create presentations...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... SLED sectors. + Ability to adapt strategies to diverse customer needs across Federal and SLED markets. + Experience...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- M. C. Dean (Norfolk, VA)
- …+ Work with engineering and integrators on new system design + Provide tier II /III support for customer issues reported through the help desk + Proper ... in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and recommend improvements.… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... analytics tools + Deep understanding of market dynamics and customer needs + Willingness to travel extensively for client...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... performance. + Cross-Functional Collaboration Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business… more
- CBRE (Richmond, VA)
- …You'll Need** . Knowledge and use of basic telecom hand tools. . Must understand customer service . . Clear understanding of job safety requirements. . Be able to ... Union Data Center Technician Job ID 231093 Posted 31-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Construction, Data Centers Location(s)… more
- ADP (Norfolk, VA)
- …term relationship and trust + Interact/collaborate with ADP associates in sales and customer service + Exchange routine information with members of client ... competitive global marketplace. **ADP is hiring an Implementation Consultant II .** In this position, you'll leverage our top-ranked training...least 3 years of experience working in a client service / customer service environment + At… more
- CACI International (Reston, VA)
- …* * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, ... transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer local area networks… more