• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... Monitors customer interactions and reviews and analyzes customer...policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Dental Access Rep III

    University of Rochester (Rochester, NY)
    …or equivalent and 1-year related work experience in an administrative office or customer service field required + Or equivalent combination of education and ... insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service more
    University of Rochester (08/22/25)
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  • Dental Access Rep III

    University of Rochester (Rochester, NY)
    …or equivalent and 1 year related work experience in an administrative office or customer service field required + Or equivalent combination of education and ... insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service more
    University of Rochester (08/07/25)
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  • Telecomm Tech III

    University of Rochester (Rochester, NY)
    …to provide billing evidence. + Handles problems using effective negotiating and exemplary customer service skills and escalates to a lead technician or the ... PURPOSE Provides advanced technical services that ensure stable and continuous service for faculty, staff, students and clinicians whose business functions rely… more
    University of Rochester (08/07/25)
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  • Sr. Account Support Representative III

    CompuCom (Albany, NY)
    …customers as a primary daily point of contact for sales support, monitor customer issues, identify potential issues, and ensure issues have an effective and ... various areas such as lead generation, communicating directly with customers, understanding customer needs and advancing the sales process. The Sr. Account Support… more
    CompuCom (08/21/25)
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  • Outpatient Access Rep III

    University of Rochester (Rochester, NY)
    …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service more
    University of Rochester (08/07/25)
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  • Strategic Partnerships Development Manager…

    Google (New York, NY)
    …+ Experience with the cloud partner ecosystem (eg, System Integrators, Service Providers, or Independent Software Vendors) serving SMBs. + Experience supporting ... partners, showcase Google's technology solutions, guide our partners in developing their service offerings and work closely with Google Cloud solution sales and… more
    Google (08/08/25)
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  • Health Insur & Auth Rep III

    University of Rochester (Rochester, NY)
    …of professionalism and motivation with excellent written and verbal communication and customer service skills. **_Financial Management_** + Review each visit for ... + High degree of professionalism and motivation with excellent communication and customer service skills Required + Strong computer skills and ability… more
    University of Rochester (08/07/25)
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  • OR Support Coordinator III

    University of Rochester (Rochester, NY)
    …specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental ... + Previous experience with PICIS and Flowcast. + Must maintain a strong customer service approach at all times, with the ability to handle diverse personalities.… more
    University of Rochester (08/07/25)
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  • OR Support Coordinator III

    University of Rochester (Rochester, NY)
    …department-specific work including orientation to department and hospital, registration process, and customer service . Acts as an information resource for all ... critical. Previous experience with PICIS and Flowcast. Must maintain a strong customer service approach at all times, with the ability to handle diverse… more
    University of Rochester (08/07/25)
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