- Mass Markets (Las Cruces, NM)
- …No prior contact center experience required we welcome candidates from customer -facing industries like hospitality, retail, and food service ! To be ... + Team-oriented with excellent interpersonal skills Preferred + 1+ year experience in customer service , sales, tech support, or administrative roles + Experience… more
- Mass Markets (Las Cruces, NM)
- …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. ... skills Preferred (Not Required) + 1+ year experience in customer service , sales, technical support, or administrative...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Cardinal Health (Santa Fe, NM)
- …a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise ... and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate ... that require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets… more
- Mass Markets (NM)
- …experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is required. To ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Mass Markets (Las Cruces, NM)
- …RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using modern contact center technology and ... support customers through the sales process. Learn the latest customer service and selling techniques while raising...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …and procedures Key Responsibilities: + Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. + Coach and develop ... dedicated individual to manage and support a team of customer service agents working on a variety...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and ... a difference to customers and the company, providing over-the-phone customer service , sales, and technical support. We...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more