- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the next paradigm shift in computing and is looking for an accomplished Customer Solutions Manager (CSM) to support Enterprise Transformation (ET) in the AWS Partner… more
- Lumen (Albany, NY)
- …implementation via contract end-date management, leveraging renewals to influence customer technology evolution while incorporating on-net migrations that ... addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With...customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery &… more
- Brink's (Albany, NY)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...customer support and care + Maintains and updates customer information as needed + Professionally handle… more
- Datavant (Albany, NY)
- …-centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability to build deep, ... challenge of tackling some of healthcare's most complex problems with technology -forward solutions. Datavanters bring a diversity of professional, educational and… more
- Amazon (New York, NY)
- …the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology , and support. We dive deep to understand each ... Product lifecycle or product management experience - Ability to credibly coordinate between service teams and customers to meet unique customer opportunities - A… more
- Amazon (New York, NY)
- …cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology , and unwavering support. We dive deep to understand each ... Qualifications * A history of problem solving and disruptive innovation developing technology programs and working across customer organizations * Ability to… more
- SAP (New York, NY)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... or future visa sponsorship for this role at this time.** The SAP Academy for Customer Success is a global development program designed for talent who are early in… more
- Windstream Communications (New York, NY)
- …is appropriately positioning such opportunities to drive tangible business value for the customer . + Partner with Elite Care and Service Delivery to prioritize ... Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer .../ AI / ML. - 10+ years in the technology industry focused on customer success or… more
- Vontier (Albany, NY)
- …or an equivalent combination of education and experience. * Minimum of 3-5 years customer service / sales experience. * Automotive Industry experience is a plus. ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more