- Citigroup (Irving, TX)
- …to enhance our Incident Management function, processes and procedures to ensure end-to-end service quality and "industry-best" customer service . **What do we ... and steer the course of our enterprise teams in support of resolving unplanned service interruptions and restoring service to our internal / external clients as… more
- SHI (Austin, TX)
- …thought leadership, analyze business processes for improvement, and stay current with technology trends to ensure high-quality service delivery and innovation. ... analyze business processes for improvement, and stay current with technology trends to ensure high-quality service delivery...with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to… more
- GovCIO (Austin, TX)
- …& Innovation (CASI) group. The CASI is to assist Vice President of Information Technology (IT) design, develop, maintain, support, and translate corporate ... USPS mission, projects, and system requirements, the USPS requires sophisticated information technology systems support services by experienced professionals.… more
- MD Anderson Cancer Center (Houston, TX)
- …the analysis of system and user requirements as it relates to information technology , database modifications, and trending, scheduling, and complex programming ... Computerized Maintenance Management System (CMMS), workflow processes and the overall Information Technology environment in the department. Assists in the… more
- Mass Markets (Killeen, TX)
- …Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Lowe's (Hurst, TX)
- …Lowe's Pro Supply to order products through the Fulfillment and Delivery network to service the customer . + Communicate information to customers regarding ... Management) to build customer relationships and streamline processes, to improve customer service , increase sales, and increase visibility to the service… more
- NTT America, Inc. (Austin, TX)
- …grow, belong and thrive. **Your day at NTT DATA** The Global Lead for Technology Solutions Hybrid Data Center Technical is a leadership role, responsible for YoY ... profitable growth of the global Technology Solutions Hybrid Data Center Tower. They will be...pipeline and ACV bookings with an increase in premium service attach to deals + Alongside the Partner team… more
- Houston Methodist (Houston, TX)
- …the Director Telecommunications and Data Networks position is responsible for Information Technology (IT) Division's Data, Voice telecommunications, Security ... as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives...people management experience, five years experience in telecommunicatons and/or information technology with a focus on voice… more
- USAA (San Antonio, TX)
- …and supporting technology transformations to Oracle Planning and Budgeting Cloud Service (PBCS) or Oracle Enterprise Planning and Budgeting Cloud Service ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Comcast (Dallas, TX)
- …in their life cycle (ie 3-6 months prior to contract expiration, after successive service calls etc.) to assure customer satisfaction and to re-contract and ... Comcast brings together the best in media and technology . We drive innovation to create the world's...Business Services in their efforts to retain our existing customer base through working with existing customers that are… more