- Capital One (Richmond, VA)
- …and management of a retail bank operations organization that enables excellent customer experiences + Attract, recruit and retain top, diverse talent driven towards ... of our customers and associates + Partner with Analysts, Product Managers, Technology , and Risk leaders to develop and implement processes that achieve improved… more
- Serco (Herndon, VA)
- …to fill a challenging role in a quick changing, growing, and customer -oriented culture. This is a fast paced, cradle-to-grave contracting position which will ... customers in accordance with established policies and procedures, applicable laws, customer requirements, and sound business judgment. + Familiar with standard… more
- M. C. Dean (Richmond, VA)
- …extensions, travel changes, and ticket refunds. Skills require proficiency with Sabre, superior customer service , and the wiliness to work a flexible work ... worldwide who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system… more
- Bank of America (Arlington, VA)
- …source of referrals for new mortgage lending opportunities . Provides exceptional customer service including maintaining thorough knowledge of lending programs, ... skills, including Microsoft applications and previous experience using laptop technology for client communication purposes including accessing rate, credit and… more
- Bank of America (Mclean, VA)
- …goals where goals were routinely met or exceeded. * Bilingual skills. **Skills:** * Customer Service Management * Performance Management * Coaching * Customer ... clients. * Has the ability to learn and adapt to new information and technology platforms. * Applies strong critical thinking and problem-solving skills to meet… more
- Capital One (Richmond, VA)
- …our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As ... best practices into consideration when driving program strategy + Manage customer experience across field teams, supporting initiatives to drive optimal performance… more
- L3Harris (Sandston, VA)
- …maintain a culture of safety with efficient procedures that support outstanding customer service . Position will require on-call responsibilities and occasional ... With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …and commercial customers in the areas of engineering, maintenance services, information technology , program support, logistics/base support, and procurement. ... be called upon to serve as a point of contact for the client or customer . **Responsibilities** Job duties will include, but not be limited to: + Ensure project… more
- Cardinal Health (Richmond, VA)
- …equivalent work experience + 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and procedures ... and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone...commonly used in a call center or customer service environment, preferred + Clear knowledge… more
- HII (Newport News, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... incorporate improved capabilities needed for success in the remaining 25 years of service .Your accomplishments will make a positive impact supporting the US Navy and… more