- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... Manager, Product Management - Customer Services & Strategy (US Card) Product Management...for Capital One - both on the business and technology side. This product manager will lead massive efficiencies… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customer . You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute...through our expertise, we inform priorities and influence the customer , AWS service , and best practices. -… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies...Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program… more
- Amazon (Herndon, VA)
- …behalf of your customer . You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and ... to solve some of the most complex and challenging technology problems for our customers. Working backwards from the...through our expertise, we inform priorities and influence the customer , AWS service , best practice and industry… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the next paradigm shift in computing and is looking for an accomplished Customer Solutions Manager (CSM) to support Enterprise Transformation (ET) in the AWS Partner… more
- Lumen (Richmond, VA)
- …implementation via contract end-date management, leveraging renewals to influence customer technology evolution while incorporating on-net migrations that ... addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With...customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery &… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... Senior Manager, Product Management - Customer Services & Strategy (US Card) Product Management...outcomes by focusing on leverage and execution excellence + ** Technology Driven** - Leverages technology to deliver… more
- Concentrix (Richmond, VA)
- …problem-solving skills to manage complex technical challenges. + Strong communication and customer service skills. **Education:** + Bachelor's degree in Computer ... technology and insights to modernize and simplify the customer experience. Within our professional services team, you will...**If you are a California resident, by submitting your information , you acknowledge that you have read and have… more
- Comcast (Glade Spring, VA)
- …order to provide (or remove) services to the customer . Completes all customer interactions as required. + Performs service calls. Troubleshoots the drop from ... equipment. Assesses and designs basic home networks using appropriate technology and based on customer needs using...of the work are recorded for entry in the customer 's account. + Determines acceptability of service … more
- Datavant (Richmond, VA)
- …-centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability to build deep, ... challenge of tackling some of healthcare's most complex problems with technology -forward solutions. Datavanters bring a diversity of professional, educational and… more
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