- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer .../ AI / ML. - 10+ years in the technology industry focused on customer success or… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... for driving service level and performance strategy, aligning with the customer 's documented strategy while supporting service optimization. The role demands… more
- Microsoft Corporation (Reston, VA)
- …Qualifications** + Bachelor's Degree in Sales, Marketing, Computer Science, Information Technology (IT), Data Science, Business Analytics, Business, ... Compliance) + Ability to read/analyze network and web traces. + Excellent Customer service , problem-solving, and teamwork skills; ability to handle high-pressure… more
- Medtronic (Arlington, VA)
- …Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves ... gather feedback and ensure product success.** **May provide onsite training of customer support personnel.** **Maintaining accurate records of service calls,… more
- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Cayuse Holdings (Richmond, VA)
- …(M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the...in the problem management tool + Provide assistance and information to the customer in a prompt… more
- Capital One (Mclean, VA)
- Manager, Data Analysis- Customer Core At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry ... using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this...and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a team… more
- Wolters Kluwer (Richmond, VA)
- **About the Role:** As a Customer Success Lead, you will be recognized as a top expert in operational and administrative processes, handling the most complex and ... high-impact customer tasks within the organization. You will serve as...analytical skills. + **Expert Technical Proficiency:** Comprehensive and deep product/ service knowledge. + **CRM Expert:** Masterful use and strategic… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this… more
- Medtronic (Arlington, VA)
- …School Diploma or equivalent required. + 4 years of technical, clinical field service , technical internship or clinical customer support experience. **Nice to ... compassionate world. **A Day in the Life** Affera Field Service Engineer III The Field Service Engineer...servicing, maintenance, and de-installation of all Affera systems at customer sites. The FSE works closely with the Field… more