- GE HealthCare (VA)
- …to device cybersecurity. The C-CST will be the primary liaison between the GE HTM service team and the customer 's IT & security department as it relates to ... LCS, Imaging & Biomed devices and strives to drive customer satisfaction through service excellence. The C-CST...date on administrative responsibilities (eg, maintaining device level security information and internal service records in a… more
- GE HealthCare (VA)
- …is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite ... up to date on administrative responsibilities such as maintaining customer service logs and internal service...their business. + Keep up to date with competitor information and market trends. + Answer service … more
- TEKsystems (Falls Church, VA)
- …an interim Secret clearance at minimum" Skills Help desk, Help desk support, Customer service , Service desk, Troubleshooting, Windows 10/11, Active Directory ... active or interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service to… more
- The MITRE Corporation (Mclean, VA)
- …MS Office applications and mobile & remote access services. + Excellent customer service skills. + Excellent communication skills. + Excellent troubleshooting ... Windows 10/11, macOS, iOS and Microsoft Office Suite products + Excellent customer service , communication, and troubleshooting skills. + Demonstrated ability and… more
- CACI International (Chantilly, VA)
- Integrated Service Center - Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... resolving issues over the phone, email, or remote support technology to deliver a high level of client/ customer...Would be Nice to Have: * 5+ years of Customer Service or IT Service … more
- CAI (Richmond, VA)
- …is focused on managing the Service Desk team, ensuring timely and accurate customer service , and driving team productivity. The role is based **onsite** , ... Desk team and evaluate their performance + Ensure customer service is timely and accurate on... Desk or technical support role + Degree in Information Systems, Computer Science, or equivalent experience + ITIL… more
- SAIC (Norfolk, VA)
- …the area only. **Program Information :** SMIT will provide secure end-to-end information technology (IT) services to more than 400,000 hardware devices used ... fast-paced environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and oral… more
- Intermountain Health (Richmond, VA)
- … Systems Senior Director. This person leads strategic growth related to information technology (IT), interoperability with electronic medical records (EMRs) and ... environment. + Demonstrated results orientation, initiative, attention to detail, and customer service orientation. + Proven negotiation and influencing skills.… more
- Evertz Microsystems Limited (Manassas, VA)
- …This position is a challenging yet rewarding mix that combines technical know-how and customer service skills. You will be part of a high-energy team dealing ... Evertz, a growing high- technology company with over 1,700 employees today, is...reporting of issues + Maintain a communication link between customer service and other departments by partnering… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** + ... Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer ...and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes… more
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