- Verint Systems, Inc. (Richmond, VA)
- …Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... timely solutions in a professional manner while demonstrating the highest level of customer service . + Facilitate resolutions with Verint's customer contacts… more
- Red River (Richmond, VA)
- …degree preferred + (2) years of work experience + (1) years of technical customer service , technical implementation, and / or presales engineering experience + ... closely with Red River sales engineers to assist with customer engagements + Providing technical content for solicitation responses...our consumer privacy notice. The notice provides you with information about what Red River Technology LLC… more
- Dominion Energy (Glen Allen, VA)
- …required):** Much of our PI technology is operated and maintained by our Information Technology team; it is our responsibility to ensure the proper guidance ... of teleworking) to accommodate the need for flexibility. Military service members and veterans with ranks from E3-E5, W1-W2,...Certain positions at Dominion Energy may involve access to information and technology subject to export controls… more
- Fujifilm (Richmond, VA)
- …with all departments within HCUS ( Service , Engineering, Integration, Marketing, Sales, Customer Service , etc.). + Participates with Sales and Marketing staff ... develop new products, services, and sales/marketing strategies. Reports any internal/external information and activities that may impact on customer satisfaction… more
- Mass Markets (VA)
- …benefits, claims, and other insurance-related questions. + Maintain accurate and up-to-date customer information and documentation. + Keep abreast of changes in ... insurance products, along with the ability to communicate complex information clearly and efficiently in Spanish. To be considered...other team members and departments to ensure a cohesive customer service and policy management approach. +… more
- CACI International (Chantilly, VA)
- Storage Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... and maintain knowledge base artifacts, SOPs, documentation, and other operations supporting information + Participates in Continual Service Improvement (CSI) and… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... in observability (data logging, dashboards and alerting strategy), implementing customer feedback mechanisms, reducing customer complaints and helping… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... + Build and lead a high-performing product management team, focused on customer outcomes, product strategy, and roadmap development + Create strategy and roadmap… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to...service teams to bring the voice of the customer to the service roadmap. You will… more
- Deloitte (Mclean, VA)
- …with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service * Salesforce | Deloitte unleashes the powerful ... and Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life.… more