- Rochester Regional Health (Rochester, NY)
- …the Medical Assistant Coordinator acts as a 'Telehealth Concierge'. In a customer service -oriented manner, interviews patients and/or their representative to ... of education and experience. + Intermediate computer/technology skills + Excellent customer service and communication skills + Medical terminology. EDUCATION:… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and ... a positive responsive image to all callers, be articulate, and demonstrate excellent customer service skills while building a rapport with callers from diverse… more
- New York State Civil Service (Albany, NY)
- …on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Serve as a mid-level manager of the Background Check Unit (BCU) ... integrity of the various digital systems utilized by ITS and its customer agenciesManage and prioritize multiple assignments; work independently and as a… more
- Ellis Medicine (Niskayuna, NY)
- …a variety of people including hospital administration, staff, and physicians + Customer service -oriented attitude and behavior. PRIMARY RESPONSIBILITIES OF THE ... Screening patients/visitors for COVID symptoms and temperature. + Prior authorization , monitoring and follow up on lab tests and...positive customer relations is vital. Delivers excellent customer service to all. + Goals include… more
- Rochester Regional Health (Rochester, NY)
- …37.7 hours Schedule: Days & Evenings & Nights Sign-On Bonus:SUMMARY: In a customer service oriented manner, interviews patients and/or their representative to ... + Safe Patient Handling Training, Computer experience and typing skills preferred. Good customer service skills required. + Strong telephone etiquette skills and… more
- Cardinal Health (Albany, NY)
- …patient care and timely access to necessary services + Assist in obtaining insurance , prior authorization , and appeal requirements and outcomes + Help patients ... understand their insurance plan coverage, including out-of-pocket costs, and provide guidance...years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …Hudson for an environment that fosters teamwork, safety awareness and impeccable customer service . We are committed to educational development, employee ... **Benefits** : + Competitive salaries + Medical, Dental, and Vision insurance + 401(k) Retirement Savings Plan + Life Insurance + Tuition Assistance + Wellness… more
- St. Mary's Healthcare (Amsterdam, NY)
- …multitask while remaining professional, focused, composed and positive. + Excellent customer service skills + Displays integrity, friendliness, and compassion. ... Review patients' insurance information and coordinate with insurance companies to obtain pre- authorization . Respond to...and coordinate with insurance companies to obtain pre- authorization . Respond to insurance company requests for… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Ability to multi-task all support roles in a high-volume setting. Excellent customer service and strong computer skills necessary. Preferred Qualifications: ... a resource for providers and staff relative to the referral and authorization processes. Assist with patient check-in and check-out procedures including registration… more
- Staffing Solutions Organization (Albany, NY)
- …8 years experience in healthcare field **Desired Characteristics:** + Experience with customer service using both oral and written communication. Experience with ... Eligibility & Marketplace Integration (DEMI)** **Bureau of Third-Party Health Insurance , Medicare Savings Program and Recoveries** **Telecommuting Option:** This… more