- Point32Health (FL)
- …the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation skills in all interactions. ... NCQA (National Committee for Quality Assurance), DOI (Dept of Insurance ), CMS, DOL and any state or federal specific...**Experience** + Required (minimum): 2-4 years' experience as a customer service or member services representative in… more
- Walgreens (Orlando, FL)
- …errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ... to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating … more
- Republic Finance, LLC (Tampa, FL)
- …years by providing a variety of consumer loans, flexible lending options, and incomparable customer service . We are proud to serve over 300,000 customers in more ... performing risk analysis, making credit decisions, administering loan closings, and processing insurance claims . Your management abilities shine as you assist… more
- Mass Markets (Macdill AFB, FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality. To be considered for this role, you must complete a full… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... measurable business value. + Market Expansion Monitor emerging trends and identify new service opportunities to expand the company's footprint in the BPO space. +… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... ideal candidate is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting best practices. You'll… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... performance. + Cross-Functional Collaboration Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... systems and sales analytics tools + Deep understanding of market dynamics and customer needs + Willingness to travel extensively for client engagement and team… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... meetings + Book travel and accommodations + Manage a contact list + Prepare customer spreadsheets and keep online records + Create presentations as assigned + Meet… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... both Federal and SLED sectors. + Ability to adapt strategies to diverse customer needs across Federal and SLED markets. + Experience fostering collaboration and… more