- Coinbase (Springfield, IL)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Fifth Third Bank, NA (South Holland, IL)
- …customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as ... a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business… more
- Under Armour, Inc. (Springfield, IL)
- …channel, including but not limited to sales, distribution, strategy, marketing, merchandising, planning, customer service , etc. * Set, lead , and execute long ... and develop a sales leadership team that delivers best-in-class service and partnership across the channel. * Ownership of...for the team and organization * Ability to develop customer relationships, execute key sales objectives and help retail… more
- IQVIA (Chicago, IL)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- The ODP Corporation (Fairview Heights, IL)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Deloitte (Chicago, IL)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery.… more
- US Bank (Chicago, IL)
- …deliver a superior customer experience and measurable business impact. You will lead and grow a Product Operations team and prepare the organization to support a ... at-all from Day One. **Job Description** Product Managers at US Bank are customer obsessed in driving product visioning, planning and development to deliver on our… more
- ITW (Des Plaines, IL)
- **Job Description:** **Job Summary** The Customer Service Manager leads the customer service team for ITW appliance component clients. This role is ... Supervision** + Manage, mentor, and develop a team of customer service representatives/agents focused on OEM appliance...report metrics such as On‑Time Delivery (OTD), Order Accuracy, Lead Time, First Pass Yield of orders, Customer… more
- Sprinklr (IL)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
- AbbVie (North Chicago, IL)
- …Instagram, YouTube, LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) . Job Description Manager, Customer Service The Manager of Customer Service ... and wholesalers. Responsible for the planning, implementation, and execution of all Customer Service strategies, supporting US Pharma and OTC (Over The… more