- Exelon (Oakbrook Terrace, IL)
- …area supported by this position (eg, electric or gas operations, customer service , transmission and substation, distribution system operations, regulatory ... business applications (eg, project portfolio management, requirements/test management, CIS/CRM, customer self- service , telephony, EPS, EAM, work management, &… more
- Wayfair (Wilmette, IL)
- …mobile devices, POS systems, and Google Suite or Microsoft Office. + Customer Service Skills: Exceptional communication and problem-solving abilities, even in ... in delivering a dynamic, engaging experience for every Wayfair customer . Blending your retail know-how with proactive sales strategies,...secure both immediate and future sales. + Promote Exceptional Service : Lead by example on the sales… more
- TEKsystems (Chicago, IL)
- …Talent Acquisition Team requires: Position Overview We are seeking a dedicated Field Service Manager to lead our managed services operations primarily from our ... fostering awareness for internal teams. When interfacing with the customer , highlight factors that directly affect end-user satisfaction. Provide...tied to the data. * Recruitment & Team Building: Lead the hiring process for the Field Service… more
- Ford Motor Company (Springfield, IL)
- …of advanced analytics tools and techniques to generate deep insights into customer behavior, service usage, revenue optimization and business performance. + ... and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, Insights… more
- JBS USA (Chicago, IL)
- …and Leadership Essential Tasks and Responsibilities: Brand Experience- Delivering best in class customer service . + Deliver a Wild Fork Personal Chef shopping ... the knowledge and confidence to deliver best in class customer service . + Be a truesubject matter...allows for 2 weeks of shadowing and training. + Lead continuous training programs and promote full participation in… more
- Robert Half Office Team (Moline, IL)
- …* Opportunities for career growth and skill development. If you're ready to bring your customer service expertise to a respected organization in the QC and take ... well-established organization in the Quad Cities to add a Customer Support Lead to their growing team....2+ years of experience in a contact center or customer service role. * Comfortable working with… more
- Kohl's (Springfield, IL)
- …through and seasonal changes + Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating ... oversight of store operations and/ or merchandising, delivering excellent customer service . You will teach, coach, and...direction to brand standards in a timely manner + Lead execution of pricing activities in the store, ensure… more
- Pep Boys (Lansing, IL)
- …the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The ... service repairs. + Ensure the execution of customer service standards and customer ...calculate commissions and discounts. + Acted as a work lead or supervisor previously. + Ability to exercise judgement… more
- BMO Financial Group (Naperville, IL)
- …products in the US The unit is accountable to provide the highest level of customer service in an efficient manner while maintaining adherence to risk and ... Ensures the services delivered meet the operational, financial and customer service needs of Retail and Business...+ Ability to drive business results + Ability to lead by influence + Excellent oral and written communications… more
- Eaton Corporation (Glendale Heights, IL)
- …line or distribution line sensor data + Experience using software such as customer relationship management (CRM), IT service management (ITSM), service ... customers by phone, email, and Microsoft Teams, and other service management tools. + Own accountability for achieving key...Ability to manage competing priorities, resource constraints, and competing customer demands. + Ability to lead using… more