- ServiceNow, Inc. (Chicago, IL)
- …Solution's standard capabilities in their efforts to improve their processes . Lead customer design workshops focused on ServiceNow Platform and Solution ... the customer 's future system administrators throughout the engagement . Lead technical aspects of project delivery and solution delivery for engagements,… more
- Cayuse Holdings (Springfield, IL)
- …communication between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live ... Administration, or a related field. + 5+ years of experience managing complex customer service operations, preferably in a health insurance or benefits exchange… more
- Sprinklr (IL)
- …challenges and commitment to client delight + Experience in contact center / customer service software industry is preferred + Extremely strong written, verbal ... + Discover the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer 's business requirements… more
- OSL Retail Services (Savoy, IL)
- …to learn, grow, and thrive. What You Can Expect Day-to-Day + Deliver a five-star customer service , finding the perfect solutions for every customer + Process ... it Takes + 18+ years of age + Exceptional customer service and communication skills with a...are just some of the professional attributes that will lead to your success as a Mobile Expert: +… more
- Kyndryl (Springfield, IL)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example;… more
- Wolters Kluwer (Chicago, IL)
- …through an engineering lens, aligning technology investments with growth and customer value, driving innovation and operational excellence, and turning strategic ... AI, and reliability serving strategy that aligns with our market objectives and customer needs. Your vision will directly influence our position in the legal… more
- ServiceNow, Inc. (Chicago, IL)
- … to our product teams. **What you get to do in this role:** + Lead Strategic Customer Engagements: Drive the resolution of complex, high-impact, and highly ... serve as a highest tier ITSM product expert and lead our strategic customers on the path of adopting...to share their story with others. You will deliver customer programs and monitor customer health to… more
- Coregistics (Franklin Park, IL)
- …effort on planning regarding contingencies when insufficient labor or unavailable WIP and customer product occurs ii. Line Lead meetings 1. Daily - Attend ... Line Leads) 2. Weekly - Host, hour long Line Lead meeting off of the production floor, focused on...Management 1. Operational Silence: Identify and eliminate any potential customer noise 2. Be the Customer : a.… more
- Wolters Kluwer (Riverwoods, IL)
- …Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market. This executive ... will lead the end-to-end product and Go-to-Market strategy, with full...portfolios. With a deep understanding of market dynamics and customer needs, the Vice President will translate strategic insights… more
- Medtronic (Chicago, IL)
- …and closes business + Plan and implement effective sales/product presentations to customers ** Customer Service :** + Educate customers to ensure new products and ... guidelines and FDA requirements **Communication:** + Work with internal functions (marketing, customer service , finance, etc.) to meet targets (ie, Inventory… more