- Merck (Albany, NY)
- … Service , Customer Service Management, Customer Strategy, Health Economics, Immunizations, Interpersonal Relationships, Lead Generation, Managed ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Confluent (Albany, NY)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Nelnet (Albany, NY)
- … success. The ideal candidate will be responsible for ensuring exceptional customer service delivery, driving technical support excellence, and continuously ... high-quality service delivery; be prepared to report on these.** ** Lead root cause analyses for complex issues, manage escalations, and implement preventive… more
- Medtronic (New York, NY)
- …Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...III: Requires minimum of 4 years** **of clinical field service , technical internship or clinical customer support… more
- LinkedIn (New York, NY)
- …seeking qualified candidates for the role of Senior Marketing Manager II, NAMER Customer Marketing. This person will lead our regional Account-Based Marketing ... (ABM) strategy and be an integral member of the Global Customer Marketing team, which delivers strategic marketing campaigns to drive growth for LinkedIn Ads among… more
- Capital One (New York, NY)
- Senior Director, Data Science - Customer Core Specialist Models Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... computing and AI/ML technologies and operating across billions of customer records to unlock the big opportunities that help...financial lives. You will be the driving force to lead research, innovate and develop applications with emerging AI/ML… more
- JPMorgan Chase (Brooklyn, NY)
- …in shaping end-to-end customer experiences by leveraging your deep expertise in service design, systems thinking, and system orchestration. You will lead the ... but viable, feasible, and resilient. **Job responsibilities:** + Champion cutting-edge service design to shape customer experiences and influence strategic… more
- Public Consulting Group (Albany, NY)
- …internal documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning ... To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the...clients and internal teams. The Product Innovation and Delivery Lead will work closely with the Product Strategy … more
- Trellix (Albany, NY)
- …rollout of customer advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations of our customer ... **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:**...like TechValidate, Influitive, or ReferenceEdge + Understanding of Security Service Edge (SSE), cybersecurity, or enterprise IT markets +… more