- Mastercard (New York, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager Who is Mastercard? Mastercard is a global technology ... The Client Success team is looking for a Manager, Customer Success Management (CSM) to act as the strategic...will: Develop a deep understanding of Mastercard's solutions and service offerings, and apply this knowledge to advise clients… more
- Siemens (New York, NY)
- …As a Client Service Manager, ensuring the financial performance of our service agreements and customer satisfaction are critical to our success. You'll be ... and back-office responsibilities Develop account strategies to achieve the customer 's business goals, leveraging the company's entire service...deliver service for all customers in the service area and lead quality assurance activities… more
- Fujifilm (Albany, NY)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...delivery issues and conducting root cause analysis that will lead to effective problem solving. + Ensures that all… more
- ARAMARK (Farmingdale, NY)
- … rapport for mutually beneficial business relationships + Ability to demonstrate excellent customer service using Aramark's standard service model + Ability ... **Job Description** The Food Service Manager at SUNY Farmingdale is a management...responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- ARAMARK (Corning, NY)
- … rapport for mutually beneficial business relationships + Ability to demonstrate excellent customer service using Aramark's standard service model + Ability ... **Job Description** The Food Service Manager is a management position responsible for...responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- Trek Bikes (East Northport, NY)
- …Then come join us! Job LocationTrek Store East Northport Summary Job Description As Service Manager, you'll be the operations lead for your store's Service ... workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary... has the best experience. You'll be the primary service advisor at the shop, integrating the sales and… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …times, resolution rates, and customer satisfaction-and implement strategies to meet or exceed service level agreements (SLAs). + Lead and mentor a team of IT ... the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution...performance metrics and reporting a plus. + Ability to lead through change, manage multiple priorities, and work under… more
- Transdev (Garden City, NY)
- …Detail oriented, well organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must. + General knowledge of ... with command center using best judgment for solutions + Field customer questions regarding regular service or service interruptions + Performs and completes… more
- Carrier (NY)
- …sales opportunities. Make updates to procedures to ensure the improvement of Customer Service processes. **Key Responsibilities:** + Support and assist the ... technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that...This position is for a seasoned professional in HVAC Service who works independently, resolving complex customer … more
- City of New York (New York, NY)
- …limited to: Train and onboard staff to ensure all can provide quality customer service on procurement, contracting and system related issues. Strengthen staff ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...All managers lead teams and/or lines of service , assuming increasing levels of responsibility for the organization's… more