- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... of ServiceNow solutions. **Key Responsibilities :** Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements .… more
- Public Consulting Group (Albany, NY)
- …up to 20% travel across South Carolina. **Duties and Responsibilities** + Supports customer service and operations for clients: + Responsible for initiative ... marital, civil union, or domestic partnership status, past or present military service , citizenship status, family medical history or genetic information, family or… more
- Syracuse University (Syracuse, NY)
- …and part-time workers to ensure adherence to all safety and brand standards and customer service excellence is achieved. This leadership role is responsible to ... manage, hire, schedule, train and approve payroll for all employees, and coordinate with various campus partners to bring employee labor issues to full resolution. Additionally, the Campus Dining Supervisor is responsible to maintain product inventory and… more
- Travelers Insurance Company (Glens Falls, NY)
- …Travelers is seeking a Director, Agile Product Owner to join our organization to lead a team to deliver capabilities/solutions in an agile way. In this position you ... end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work… more
- SHI (Albany, NY)
- …projects . + Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and oversee the day-to-day ... services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. +...of service integrity. + Identify opportunities for service innovation and lead initiatives to implement… more
- TD Bank (Port Washington, NY)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- TD Bank (New York, NY)
- …experience building and scaling compliance programs. This critical role reports to the lead Governance Program Management Senior Manager and will lead the design ... from initial conception to implementation + Program Effectiveness Assessment: + Lead the planning, execution, and evolution of TD's global compliance Program… more
- TD Bank (Warrensburg, NY)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- Marriott (New York, NY)
- … customer experience that exceeds the customer 's expectations. * Executes exemplary customer service to drive customer satisfaction and loyalty and as ... and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer … more
- Bassett Healthcare (Oneonta, NY)
- …and/or clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible ... phone, or MyBassett to meet patient satisfactions. Takes a lead in service recovery, and acts as...degree or higher may be substituted for this requirement Customer service experience, preferred License/ Certification: Medical… more