- Cardinal Health (Albany, NY)
- … advocate and liaison back into Cardinal Health organization (sales, customer service , implementation, contracts, operations). + Accountable for accuracy ... sales and support functions. + Own communication between the customer and Cardinal Health ranging from service ...+ Strong process management and account management skills + Lead and manage both internal team members and external… more
- Scotiabank (New York, NY)
- …and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us. As ... and related solutions. **Accountabilities:** + Leads and drives a customer -first culture to be able to bring in new...future product / feature / MCVP release plans) + Lead the coordination amongst the right stakeholder representatives to… more
- Citizens (Ithaca, NY)
- …coach and develop to drive sales excellence, ensure the delivery of world-class customer service , and operational integrity in a high-volume branch environment + ... the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations,...performance and sales goals through innovative solutions that address customer needs and deliver product and service … more
- IQVIA (New York, NY)
- …clinical and selling support in hospital as set forth below, while ensuring customer service , sales logistics, technical expertise, and product knowledge of ... territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes + Guide and...and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as required.… more
- M&T Bank (Rochester, NY)
- …guidance to the team for non-standard/unique scenarios. + They need to have strong customer service skills with the ability to respond to internal and external ... contribute to team success by implementing solutions under guidance, lead team discussions, build procedures with their manager's input...II must have a bachelor's degree with 3 years customer service experience in related field or… more
- Qualtrics (New York, NY)
- …account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... Technical Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics....who excels at nurturing relationships to deliver exceptional client service . **How You'll Grow** + Enhance your software platform… more
- News Corp (New York, NY)
- …IT Support function - ensuring that a premium level of technical support and customer service is provided across the organization. This individual will also be ... pre-defined SLAs * Manage and coordinate urgent and complicated support issues * Lead optimization efforts, service integration and service improvement… more
- Trinity Health (Syracuse, NY)
- …in the planning and/or development of unit/division PIinitiatives.. Reviews customer service survey results, monitors trends and identifiesimprovement ... opportunities and implements appropriate strategies.. Responds appropriately to internal/external customer feedback, strivingfor service excellence.. Involves staff… more
- Compass Group, North America (Oswego, NY)
- …and develops strategies to improve the department's financial performance. **Ensuring Exceptional Customer Service :** + Understand the client's business model to ... Think Fresh! Lead with Excellence! An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion,… more
- New York State Civil Service (Cohoes, NY)
- …consideration.PREFERRED QUALIFICATIONS:Experience in a supervisory or leadership role, background in customer service , both in-person and remotely (phone and ... NY HELP Yes Agency Civil Service , Department of Title Program Aide Occupational Category...and requesting appropriate hiring paperwork for staff onboarding). * Lead recruitment activities for test monitor and clerical staff… more