- CARMAX (Richmond, VA)
- …Team Leadership** + Develop tools, reporting, and training materials to reinforce customer -centric practices for the organization + Lead cross functional teams ... the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by helping identify and… more
- Prime Therapeutics (Richmond, VA)
- …+ Lead a team to identify, prioritize, and execute customer experience improvements and innovations across channels, while effectively managing initiatives, ... passion and drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Cardinal Health (Richmond, VA)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- Somatus (Mclean, VA)
- …and long-term strategies in support of internal and external goals and lead contracting, reporting, implementation, and service delivery efforts. This position ... well-being + Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer ...growth and development within new and existing clients + Lead the strategy for revenue growth for each client… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- ThermoFisher Scientific (Richmond, VA)
- …performance indicators; analyze trends and share metrics and improvement plans during customer business reviews. + Lead process-improvement teams to identify ... Join Unity Lab Services as a Team Leader at customer site and guide a team of 10-15 on‑site...lead exposure. + APICS certification and hands-on lab service experience preferred. + Proven leadership skills, including mentorship,… more
- Medtronic (Virginia Beach, VA)
- …Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...III: Requires minimum of 4 years** **of clinical field service , technical internship or clinical customer support… more
- PingWind INC (Annandale, VA)
- …Build and maintain customer relationships within VA to support a customer -focused approach to opportunity development. + Lead agency account planning, ... Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a Senior… more
- Merck (Richmond, VA)
- … Service , Customer Service Management, Customer Strategy, Health Economics, Immunizations, Interpersonal Relationships, Lead Generation, Managed ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan… more