- Merck (Richmond, VA)
- … Service , Customer Service Management, Customer Strategy, Health Economics, Immunizations, Interpersonal Relationships, Lead Generation, Managed ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan… more
- Confluent (Richmond, VA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Medtronic (Virginia Beach, VA)
- …Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...III: Requires minimum of 4 years** **of clinical field service , technical internship or clinical customer support… more
- The Goodyear Tire & Rubber Company (Fredericksburg, VA)
- …Focused, Sales, Revenue, Sales Goals, Customer Advisor, Sales Advisor, Manager, Team Lead , Service Advisor, Service Manager, Automotive Advisor, General ... and some holidays + Commitment to following established safety policies and procedures. Customer Service , Upselling, Solutions, Parts Specialist, Customer … more
- Amazon (Arlington, VA)
- …exceptional organizational skills. - Ability to rapidly learn new domains to lead domain-specific discussions about processes, metrics and customer experiences. ... Description Are you passionate about improving customer experiences on Amazon and innovating with GenAI...different shopping experiences. Key job responsibilities * Product Management: Lead large and complex studies, including scope alignment with… more
- Nelnet (Richmond, VA)
- … success. The ideal candidate will be responsible for ensuring exceptional customer service delivery, driving technical support excellence, and continuously ... high-quality service delivery; be prepared to report on these.** ** Lead root cause analyses for complex issues, manage escalations, and implement preventive… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution's standard capabilities in their efforts to improve their processes + Lead customer design workshops focused on ServiceNow Platform and Solution ... the customer 's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution delivery for engagements,… more
- Robert Half Finance & Accounting (Richmond, VA)
- Description We are looking for an experienced and dynamic Head of Customer Experience to lead a global team focused on delivering exceptional service and ... to enhance customer engagement and satisfaction across all channels. * Lead the team in achieving key performance metrics and operational goals. * Collaborate… more
- Prime Therapeutics (Richmond, VA)
- …decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise Integration ... and Customer Success is responsible for leading the development and...clients and the industry. This position will shape Prime's lead product offering and services provided to clients; driving… more