- Guidehouse (Mclean, VA)
- …employee experience. The preferred candidate should demonstrate professionalism, maintain a customer service -oriented approach, and treat all employees and team ... of callers and direct phone calls + Provide exceptional customer service . + Manages Facilities/OS mailbox daily...ancillary meeting spaces. + Work with Office Services Team Lead (as appropriate) to report and track repairs for… more
- ServiceNow, Inc. (Vienna, VA)
- …bring architectural guidance, business acumen in the industry (eg, Employee Experience, Customer Service , Information Technology, etc.), along with deep product ... - all with the goal of accelerating and driving customer business outcomes. The role requires the person to...Account Executives, and Partner Sales Organizations + Be a lead member of an overall engagement project team focused… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution's standard capabilities in their efforts to improve their ITAM capabilities + Lead customer design workshops focused on ServiceNow Platform and ITAM ... the customer 's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution delivery for engagements,… more
- Ralliant (Richmond, VA)
- …teams and will identify opportunities for growth. They will ensure exceptional customer service , operational excellence, and alignment with organizational growth ... travel is required to support multiple sites, engage with customers, and lead onsite reviews. Key Responsibilities: Leadership & Team Management + Directly manage… more
- Honeywell (Colonial Heights, VA)
- …through a differentiated portfolio of chemistries, materials, value-added solutions and superior customer service . Our mission is to attract, retain and develop ... product requirements, features, and specifications based on market needs and customer feedback. **Cross-Functional Leadership:** + Lead cross-functional teams… more
- American Airlines (Washington, VA)
- …any legal obligations including any collective bargaining obligations._ + Provide premium customer service to all customers + Register customers and verify ... Customer Services Group. PCSCs may be required to lead and direct the work of other employees. Starting...customers' travel issues + Contact the next level of customer service support (ie, premium services CSCs… more
- TD Bank (Springfield, VA)
- …achieve sales goals ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... requisite client documents + Ability to partner and promote lead generation + Manages goals, prioritizes tasks and comfortable...Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- Iron Mountain (Richmond, VA)
- …ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service ... They play a vital role in creating healthy long-term service relationships with customers, acting as the bridge between...to position IMDC as a strategic partner to the customer and lead the delivery of data… more
- Siemens (Arlington, VA)
- …customers create outstanding experiences for their customers. In this role, you will lead a team of account executives and drive commitment and accountability across ... your region to achieve/exceed sales goals. Ideal candidates will understand customer needs, create, and implement a sales strategy, and create value propositions for… more
- TD Bank (Vienna, VA)
- …testing and assessments at the functional or enterprise level and is generally a lead or SME for a given area/function. **Depth & Scope:** + SME level professional ... the organization + Applies best practices to implement process, product or service improvements + Leads projects of moderately to complex risk and resource… more