- Fujifilm (Albany, NY)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...delivery issues and conducting root cause analysis that will lead to effective problem solving. + Ensures that all… more
- Xylem (Auburn, NY)
- …issues with computer systems, networking, and various software applications. * Strong customer service skills with the ability to communicate effectively with ... other teams to implement service improvements * Develop and maintain service level agreements (SLAs) Customer Relationship Management: * Build and maintain… more
- NTT America, Inc. (Albany, NY)
- …billing (time and expenses) + Identify and drive continuous improvement initiatives + Lead service reviews on account, engagement, and personnel status + Conduct ... Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop...our team. We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you… more
- Rochester Institute of Technology (Rochester, NY)
- …challenge yourself and make a difference with your skills? We are in search of an extra-ordinary customer service star who is looking to be a part of a "once ... in internal projects to aid in continuous improvement. + Lead and assist with various internal projects to improve...the Service Center Analyst will provide best-in-class service with a high degree of customer … more
- BD (Becton, Dickinson and Company) (New York, NY)
- …both proprietary and standard applications + 24x7 on-call experience in a customer -facing/field service environment, required + Computer electronics, Windows OS, ... **Job Description Summary** The Field Service Engineer for BD Pyxis Dispensing Devices is...a remote field-based position with daily travel to our customer locations within the assigned territory. Ideal candidates will… more
- Xylem (Ronkonkoma, NY)
- …+ Experience with Microsoft Office including smart devices + Must have customer service experience + Demonstrates critical thinking and troubleshooting ability ... Technician will be responsible for initiating and executing field service activities at customer sites in a...to team goals, and understand that diverse perspectives can lead to better solutions. + Results Driven Performance: High… more
- Danaher Corporation (New York, NY)
- … delivery, and drive customer loyalty through strong post sale support. + Lead , improve, and sustain key service processes including but not limited to: ... growth. This position reports to the Vice President, Global Service , is part of the Global ...ability to align operational execution with strategic goals, drive customer satisfaction, and contribute to revenue growth. Travel Requirements:… more
- NCR VOYIX (Rochester, NY)
- …an ambassador for the NCR Voyix Brand! Utilize your skills to: + Perform customer installation, maintenance, and service calls promptly and effectively. + ... and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to...to your local favorite around the corner. TITLE: Field Service technician I LOCATION: Rochester NY POSITION SUMMARY &… more
- Trinity Health (Albany, NY)
- … Worker** to join our team. This role focuses on **providing exceptional customer service ** , preparing fresh, high-quality food, and ensuring a welcoming ... and serve **fresh, high-quality food and beverages** + Provide **friendly, efficient customer service ** at the counter or register + Maintain **cleanliness,… more
- NCR VOYIX (Plattsburgh, NY)
- …an ambassador for the NCR Voyix Brand! Utilize your skills to: + Perform customer installation, maintenance, and service calls promptly and effectively. + ... stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and… more
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