- CGI Technologies and Solutions, Inc. (Buffalo, NY)
- …Power Point, MS Excel, and MS Outlook, and; * Demonstrated customer service experience, and; * Demonstrated ability to lead , manage, assign, delegate, ... of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport...a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning,… more
- ASM Global (Brooklyn, NY)
- …of practice creating and teaching/delivering effective employee training programs, preferably in customer service . + An enthusiastic leader who's managed union ... premium service and reduces liabilities by hiring, training, and supervising part -time staff of usher ticket takers, guest service representatives, and… more
- Sinclair Broadcast Group (New York, NY)
- …across management and staff levels. Co-location and virtual. + Voice of the Customer data collection and analysis. + Service Model development and analysis ... array of continuous process improvement tools and technology to lead large-scale change across all business functions. Ability to...have track record of success in Voice of the Customer (VOC) and Voice of the Business (VOB) requirements… more
- Kyndryl (Albany, NY)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example;… more
- Wolters Kluwer (NY)
- …on delivering exceptional value to our clients through cutting-edge technology and unparalleled customer service . **What You'll Be Doing:** As a **Field Sales ... Executive** , you will manage high-value reseller and service bureau accounts, utilizing your deep market knowledge and...data to adapt sales strategies and maximize opportunities. + ** Lead strategic discussions** : Lead strategic discussions… more
- TD Bank (Brooklyn, NY)
- …any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to work during operating ... License preferred ** Customer Accountabilities:** + Consistently provides legendary customer service while transacting, promoting, educating and referring TD… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Web Services is looking for a technical leader to lead our North America Startups SA team. Ideal leader...In collaboration with Americas sales leadership, you will drive customer outcomes, innovation, and service growth across… more
- AON (NY)
- …long-term business strategy, brand standards, and digital integration goals. + Lead the end-to-end development of co-branded travel insurance products designed to ... the evolving needs of travelers and partners. + Use customer insights, partner feedback, and competitive benchmarking to design...legal and compliance teams. Skills and experience that will lead to success: + 5+ years of experience in… more
- TD Bank (NY)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... key role in customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities...(when and how they want) and educates Customers on self- service options that meet their needs + May act… more
- TD Bank (Granville, NY)
- …degree or equivalent experience + 3+ years relevant experience required (retail, customer service , and/or financial services industries) + Business development ... to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors;… more