- Amazon (Austin, TX)
- … / owners on behalf of our customers. * Identify areas for product/ service enhancements that will improve the end- customer experience and provide recommendations ... * Provide regular business reviews to leadership, highlighting the product/ service roadmap and progress. * Adopt a customer... to address both stated and unstated needs. * Lead portfolio management for assigned product/ service with… more
- Vistra (Irving, TX)
- …integrating processes related to issue resolution, and consistently delivering superior customer service . **Job Description** **Key Accountabilities** * Take ... actionable insights, utilize findings to close gaps and conduct customer remediation actions. * Lead cross-functional work...years experience in an exempt role in project management, customer service , and/or customer operations… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead ...sector sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) * Act as a… more
- Amazon (Austin, TX)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation solutions that...efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- Crate & Barrel (Dallas, TX)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- Crate & Barrel (Plano, TX)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- Prime Therapeutics (Austin, TX)
- …+ Lead a team to identify, prioritize, and execute customer experience improvements and innovations across channels, while effectively managing initiatives, ... passion and drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Cardinal Health (Austin, TX)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more