- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead capture efforts, pursuits, and solution architecture across multiple business… more
- General Dynamics Information Technology (Falls Church, VA)
- …record of large, complex proposal delivery, excellent communications skills, a strong customer service orientation, and experience leading solutions for growth ... for technical solutions. Strong communication, presentation, facilitation and writing skills. Customer service orientation. + **Preferred Skills and Abilities:**… more
- Amazon (Arlington, VA)
- …technical workshops, and support implementation projects in order to migrate customer environments to AWS cloud based database platforms. Our professional services ... engagements will focus on customer solutions such as high volume mission critical OLTP/OLAP...processing, designing and deploying future state petabyte-scale data warehouse service and building and/or designing reference configurations to enable… more
- Capital One (Mclean, VA)
- …(Remote Eligible) As a Senior Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking ... of others can be heard and championed. You will lead the way in creating next-generation talent for Capital...will be sought and expected throughout the organization. The Customer Engagement Platform organization at Capital One empowers rapid… more
- Mass Markets (VA)
- …qualities: + High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- H&R Block (Fairfax, VA)
- …and address performance concerns Your Expertise + Prior experience working in a customer service , shift leader, or similar role + Experience supervising or ... engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions + Lead daily team… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... stakeholder buy-in - Deliver programs that procure satellite antennas, components, and service ; lead site preparation and construction activities; obtain site… more
- Capital One (Fairfax, VA)
- …decision makers throughout the organization will ensure adoption of our suite of lead -generation products and lending solutions. As the primary point of contact for ... as tech leader in the industry, you will become part of the team that is rapidly expanding its...lender + Be a product expert across our digital lead -generation platform and provide solutions that help dealers achieve… more
- CenterWell (Richmond, VA)
- **Become a part of our caring community and help us put health first** The Senior Product Owner - Telephony leverages their expertise in product management and ... + Collaborate with IT and business teams to investigate customer needs, research and propose solutions, engage in cross-functional... to align team tasks with organizational goals and lead external partnerships. + Set goals and KPIs for… more
- Amazon (Herndon, VA)
- …achieve more with the AWS cloud. The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to ... using highly scalable computing architectures? The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance...of security and compliance use cases. This is a customer facing role where success is measured by helping… more