- Aston Carter (Ontario, CA)
- …skills, with the ability to motivate and guide a diverse team of customer service professionals. + Excellent verbal and written communication skills. + ... Customer Experience SupervisorJob Description Join an industry leader in food distribution to K-12 schools, where your...Extensive knowledge of customer service procedures and principles. + Strong… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic...- Experience managing data pipelines - Experience as a leader and mentor on a data science team Amazon… more
- The Walt Disney Company (Santa Monica, CA)
- …+ **Experience defining and measuring individual and team-based performance for customer service organizations** + **Proficiency in Microsoft Outlook, JIRA, ... social media space, and have experience in reporting and performance analysis.** **As the Customer Support Manager, Social Media, you will lead a team of Social… more
- The Coca-Cola Company (Irvine, CA)
- The Director, Customer Growth will be a strategic thought leader for key strategic food service customers in the West Region and will develop and lead ... Communication; Systems Thinking; Consumer Product Strategy; National Account Sales; Customer Service Management; Decision Making; Business Development;… more
- Amazon (Culver City, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Music Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators....Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead … more
- SpaceX (Hawthorne, CA)
- …+ Bachelor's degree or 4+ years of professional experience in Business-2-Business (B2B) customer service , technical support, account management or customer ... broadband internet worldwide. As a member of the Starlink customer support team, you will lead the...program + Experience in training, learning and development, analytics, service design, vendor management, or content management roles +… more
- Robert Half Office Team (El Segundo, CA)
- …Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery. Requirements * At least 6 years of experience ... provide regular reports to identify opportunities for improvement. * Lead team meetings and contribute to performance reviews, emphasizing...in customer experience or service within subscription or… more
- Confluent (Sacramento, CA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- J&J Family of Companies (Irvine, CA)
- …Function:** Customer Management **Job Sub** **Function:** Customer Service Operations **Job Category:** People Leader **All Job Posting Locations:** ... the creation, launch, and optimization of high-impact commercial programs that enhance customer experience and accelerate growth. Lead strategic initiatives that… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …responsible for ensuring the optimal performance of our equipment and delivering exceptional customer service . This role has the potential to include regional ... **Job Description Summary** We seek a dedicated Lead Field Service Technician to provide...Responsible for leading projects. First line of support for customer communications and onsite activities. Accountable for daily … more