- Brink's (Coppell, TX)
- …transformation, customer journeys, measuring success, AI pilots, and Shared service strategies. . Develop and maintain project plans, timelines, and risk ... and scale intelligent automation solutions. . Identify opportunities for innovation in service delivery and customer experience. Required Qualifications . 5-8… more
- Confluent (Austin, TX)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Omnigo Software (Plano, TX)
- …-facing or Customer Success role within an enterprise software or software-as-a- service organization + A passion for Customer Engagement and service ... Job Summary The Customer Success team is responsible for the relationship...future + Enlist super fans to act as references, lead user groups, & participate in the community +… more
- Applied Materials (Austin, TX)
- …the analysis of multiple sources of information **Impact** + Impacts a range of customer , operational, project or service activities within own team and other ... **Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce...advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display… more
- The Raymond Corporation (Addison, TX)
- …and customer expectations through collaboration with internal teams. * Lead service improvement initiatives, working with stakeholders to implement best ... tools, including Power BI, Excel, and workflow tracking. Ability to lead cross-functional collaboration for service efficiency and customer satisfaction. more
- NTT America, Inc. (Austin, TX)
- …billing (time and expenses) + Identify and drive continuous improvement initiatives + Lead service reviews on account, engagement, and personnel status + Conduct ... ** Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop customer relationships at multiple… more
- Tutor Perini (San Antonio, TX)
- …Electrical Service Manager is responsible for all aspects of electrical service operations to ensure customer satisfaction, efficient service delivery, ... + Lead and manage a team of electricians and service technicians, providing training, guidance, and fostering a collaborative, high-performance, and… more
- TTEC (Austin, TX)
- …the key success metrics associated with goals. These include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach ... goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience...to the Director of Operations. We're looking for a leader to Act as one, as you will encourage… more
- Ferguson Enterprises, LLC. (Lubbock, TX)
- …expert for contractors/dealers, while, providing HVAC equipment product support with courteous customer support and service + Stay abreast of current ... Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply,… more
- GE Vernova (TX)
- …IIR campaign calls in order to identify market trends based on different dimensions ( customer segment, technology, Service offering, ). The main output is to ... Description Summary** Reporting to GSI North America Services ACS Commercial leader . Key responsibility is Growth on transactional and long-term services agreements… more