- Google (New York, NY)
- …into actionable delivery models. + Manage the services business process, taking customer use cases from lead stage through delivery stage, while driving ... or equivalent practical experience. + 10 years of experience in customer -facing roles, including interfacing with executive stakeholders and managing and delivering… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve...the tools Amazon uses to provide its award winning customer service at massive scale and launching… more
- Ford Motor Company (Albany, NY)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... are as smart as you are. The Software Engineering Lead is responsible for delivery of meaningful applications working with product and engineering teams, as well as… more
- Kyndryl (New York, NY)
- …success in Payroll Management, Operational Excellence, Risk Management, Payroll Compliances, Service Delivery and People Leadership. Responsible for driving ... if you are hired to work at a client, customer , or partner location, you may be required to...payroll programs, transformation, operational excellence, risk management, payroll compliance, service delivery , and people leadership. + A… more
- Medtronic (Syracuse, NY)
- …* Uses UNIX/LINUX commands to modify operating files. * Fulfills Software and Service Contract obligations. Customer Support * Acts as the primary Medtronic ... team regarding customer concerns, issues and market opportunities. * Provide service to customers per their individual needs. * Maintains familiarity with status… more
- TD Bank (New York, NY)
- …prioritization of various projects + Accountable for team's ability to delivery techno-functional solutions. + Analysis and Documentation: Analyze complex data sets, ... insights and trends related to different payment types, workflow steps, customer behavior. + Continuous Improvement: Identify opportunities for process improvements… more
- Paychex (Rochester, NY)
- …between the policyholder, Insurance Carrier/General Agent, and internal stakeholders to guarantee delivery of superior customer service . + Responsible for ... to loss and is provided a high-level quality of customer service to compliment those products. +...training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to… more
- PagerDuty (Albany, NY)
- …Events flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine ... assistance. In this high-impact role, you'll own the vision, roadmap and delivery of our rapidly evolving AIOps product-developing the next generation of intelligent… more
- Mount Sinai Health System (Long Island City, NY)
- …Directs, coaches, mentors and assesses staff in clinical case management service delivery . 2.Ensures departments achieve institutional visions, goals and ... (CCL/EP/Echo); L&D Endoscopy, and APN Adult Oncology Certification: NRP (Labor and Delivery , NICU dept) Pediatric Advanced life Support (PALS) Issuing Agency: AHA… more
- University of Rochester (Rochester, NY)
- …to provide billing evidence. + Handles problems using effective negotiating and exemplary customer service skills and escalates to a lead technician or the ... PURPOSE Provides advanced technical services that ensure stable and continuous service for faculty, staff, students and clinicians whose business functions rely… more